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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.52 out of 5
2,728
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
We felt safe with our overseas trip insurance while visiting China. Luckily we had no issues however, the process on obtaining adequate coverage was easy and affordable.
Jude F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Never needed the coverage but it was far cheaper and much more comprehensive than what was offered by the cruise line.
douglas s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I didn’t have to use it but it gave me peace of mind
TINA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I have purchased travel insurance from J. Hancock for trips taken outside the U.S,A. in at leas the last 10 years. The sales rep has always been courteous , polite, informative, efficient and professional. The cost has always been reasonable. I intend to insure with Hancock for all of my future foreign trips.
Harvey W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't need to use it so can't comment on the claim process.
Brian M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Your insurance plan was reasonable in cost, and gave me piece of mind, and I would recommend it to anybody.
Ilana J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
We bought the insurance for hurricane coverage, ended up needing to leave a day early due to forecasted landfall of Dorian. Covered the unused night at the condo, the only loss of the trip.
MELISSA Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
When we scheduled our trip , we had purchased insurance through insure my trip with John Hancock. Due to unforeseen circumstances, we had to cancel our planned trip. I contacted the insurance company and they were very helpful in instructing me with the needed documentation and follow up, We are awaiting the refund which we have been told will be arriving shortly,
Mary-Jo F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I didn't need to file a claim so it's hard to know if your plan is satisfactory.
Kathleen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
A plan of this nature cannot be accurately evaluated until one needs to file a claim (that I didn't need to do) - so is a bit difficult to be objective about. However, the one interaction I had with Customer Service via phone was incredibly pleasant and painless. I would definitely consider purchasing this sort of plan from this company again.
Sundeep R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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