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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.63 out of 5
8,751
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
I had a change of intinerary claim with Nationwide. Per the website, it should be processed within 15 business days. I understand that there are lots of claims with whats going on in the world but I called 3 times regarding the processing of my claim since it was over the time limit. On the 3rd time, I was told that even though I downloaded all the appropriate forms and information, that noone uploaded them into the claims system. Why didn't the first 2 reps see that? Due to that error, it took about 45 days for my claim to be approved. Its a good thing I called again and spoke to a rep who took the time to look at my claim or who knows when or if I'd ever be paid. I like Nationwide. Use them on most cruises. I would use them again but I just suggest if you have a claim to stay on top of them to make sure its processed timely.
Frances G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    The Travel Insurance industry as a whole has been experiencing high call and email volume due to the concerns with the ongoing pandemic. This can result in longer than usual wait times. We are happy to hear about the outcome of your claim and appreciate your patience throughout the process.

    If you have any further questions or concerns please do not hesitate to contact our team of representatives at 800-487-4722 or by email at [email protected]
    Sep 24,2021
Nationwide Mutual Insurance Vacation Renter Protector
I didn’t have to file a claim which I’m very glad. It gave me the piece of mind that if I couldn’t go I wouldn’t lose what I paid for the trip. With COVID all around you just never know what could happen.
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
It served its purpose. Thankfully we didn't have any issues that required us to file a claim.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Affordable coverage "just in case".
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Thankfully no claims but felt secure if something did happen and we needed this coverage.
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Great insurance coverage at a great price. I have another Nationwide policy for a cruise we have booked for next year (actually rebooked multiple times due to COVID), they transferred the policy each time it was rescheduled with such ease. I will always use Nationwide through Insuremytrip.com.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
The lady who helped me buy the coverage was pleasant and listened to my needs. Fortunately I didn’t need to file a claim but I traveled more confidently knowing I was covered with
Faye S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
The only thing that I found cumbersome, and didn't particularly like, was that I could not go directly to Nationwide Mutual Insurance but had to go through Insure My Trip customer care for changes.

We had a trip date change, on a couple of occasions, and I would have preferred to go directly through Nationwide rather than have to contact Insure My Trip who then contacted Nationwide.
Victoria F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We hope you enjoyed your vacation.

    While you certainly could have reached out to Nationwide directly with the change requests, it is preferred that all policy change requests go through InsureMyTrip if you purchased with us. This allows us to properly facilitate and document your requests so we may closely monitor them.

    If you have any further questions or concerns, our team of representatives are here 7 days a week, 365 days a year. Our team can be reached by phone at 800-487-4722 or by email at [email protected]
    Sep 10,2021
Nationwide Mutual Insurance Essential
I'm glad to have had the coverage but grateful I never actually needed it!
Myla E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Luckily, we did not have to use the coverage however it certainly gave us peace of mind knowing that we had it in the event it was needed.
Clentis H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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