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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
10,631
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
All went well. No need to use the Plan. Glad to have had it for peace of mind. Was recommended by a phone representative from Emerald Cruises.
Paul D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Great coverage at a reasonable price. Glad I did not need coverage on my trip though....hehe.
Donna T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Even though I didn’t have to use it, I felt secure in the fact it was there if need be at a reasonable cost.
Rachelle W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
My husband was having some health issues before the trip and I tried to contact them to get information several times and could not get hold of them by phone or by email to get answers to my questions. This experience makes me wonder what sort of help I would have gotten from them in another country. To me, customer service in an emergency is the most important thing an insurer can provide.
Nancy H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I was sick and could not go on my trip. We had to cancel. We filed a claim with all documents and received our due insurance payment for our coverage. The only improvement I can suggest is better communication about the timing it takes to process. There is one company that handles claims for multiple insurance companies, so they are overwhelmed. I didn't even get a notification that my claim was processed. I only knew when I received a check in the mail. Other than that, everything was as promised and I will use them again.
THOMAS V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The price of the plan was quite reasonable for the coverage received. I did not need to file any claims, but the policy gave me peace of mind knowing that I was covered if needed. I will use this company again on future cruise vacations.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I didn't need to use it. Was glad I had it.
jeanna b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The process took 3mos to resolve and was straight forward for "trip interruption”. After submitting the claim I received 2 more emails requesting the same information again or information that was not germane to "trip interruption”. Medical bills associated with the reason for the "trip interruption" were under my medical insurance. Nationwide would have been secondary IF I had claimed medical - which I did not. It took a phone call to raise a flag that I had no additional info that I hadn’t already provided for “trip interruption”. IMHO the process is too onerous to the point of hoping I would just give up. In the end, I received the EOB’s and checks for “trip interruption” that resulted from me suffering a concussion that required 10 staples in the back of my head in the ER and a 2nd ER visit a day later, after I arrived home due to worsening/related medical issues and not being able to complete the last 5 days of an 11 day tour.
Paula M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I didn’t have to use this insurance so I can’t speak to how easy it was to get reimbursed for any medical expenses (which is why I purchased it). I did however see an ambulance take someone off our ship, and also spoke to someone who had had to use trip insurance, and their story reminded me of why I get it, even when I haven’t needed to use it in my travels.
Leanna R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Since, thankfully, I did not have to file a claim I don’t have any input regarding the policy.
Barbara I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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