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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.62 out of 5
9,310
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
very reassuring to have this plan in case of an incident!
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Although I did not need to file any claim for this trip, it was comforting to know that I was covered if the need should arise.
Michelle K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Didn't need to use it, but glad it was there. Easy to compare and purchase.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
No claims, no problens
Michael R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I unfortunately did have to cancel my trip due to a persistent leg tendon and nerve injury. It was an active hiking and bicycling trip, and I canceled my trip before the final payments were due for the organized tours. My doctor would not sign off on the form saying I was unfit to travel because of the limited wording of the question -- I clearly could get on an airplane, although I could not complete the trip I had planned. Initially Nationwide denied my claim, but I sent back an email again explaining that I did not want to cancel my trip but could not do the trip I had planned. (As required in making a claim, I had submitted itineraries for the guided portions of my trip). My doctor agreed that I could not complete the trip, as he indicated in a written statement, even though he would not check the box saying I was unfit to travel. Frankly, I did not expect my email to change anything; but, much to my surprise, I received an email response in less than a week saying that my claim had been sent to appeals and Nationwide would be sending me a check for my claim. It took some work getting to this result. It is small consolation, as my injury months later is just slowly getting better, but ultimately Nationwide made a fair decision. For that I give the company 5 stars.
Joanne P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
it is difficult to provide meaningful ratings as all we did was purchase coverage that we (thankfully) didn't use.
Michael G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Good product and coverages. A person on our trip had a serious medical event and couldn’t travel home in the middle of the trip putting herself at risk. She had no insurance coverage. I think she will be purchasing a policy for future trips.
Vivian D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
My claim was for medical trip cancellation and was essentially ignored for a number of weeks, even after repeated calls. They used a technicality to avoid reimbursement for airfare. They eventually reimbursed for the expenses of 2 hotel nights and the trip deposit and an airline administrative fee, but it took on the order of two to three months. There claims process is by paper form.
Leon S. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry that you were dissatisfied with your claim experience. We are pleased that you received reimbursement for your prepaid nonrefundable out of pocket expenses associated with the trip. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim, such as a claim taking too long to process. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 02,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
It is difficult to rate a plan unless you file a claim. Fortunately the trip went as planned and no problems were encountered.
Laura L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Very reasonable. Comfortable to know all of my concerns were covered.
Cheryl T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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