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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.56 out of 5
1,736
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Basic
We did not have to file a claim (thank goodness), but this insurance had everything we needed... cancel for any reason and medical coverage in a foreign country. The price very reasonable - much less than the ins offered through the cruise line. The comparison option on the website is user friendly and the chat feature is great. I had all my questions answered before I selected coverage. I also liked that I have until the day before I made my final payment, to purchase the insurance (for cruises only) - gave me plenty of time to research coverage that fit our needs. Thank you!
April T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
hard to give a rating when nothing went wrong on the trip.
William N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
unfortunately, I had to cancel my trip to Germany because of my husband's medical issues. The process of receiving a refund was straightforward and reasonable as far as the documentation was concerned. The ticket was refunded in an expedient manner. I was extremely pleased how this whole situation was handled. As a matter of fact, I already had sent an E-mail to the claims' department to thank them for the excellent service I received.
Christine Elisabeth S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Almost had to cancel, I had open heart surgery, but I made it, was able to go, enjoyed the trip very much. I was glad I had purchased it.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I never use to take out travel insurance until my husband was diagnosed with cancer. Plans can be made but you never know what life brings. On this last trip it ended up one of my children had emergency surgery a month before we were to leave. I was not sure if we would proceed with our plans. Luckily everything was fine and we did go but I was not stressed knowing I had the travel insurance if plans had changed.
Diane M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I would have liked more medical coverage
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. To receive higher medical coverage you can review Travelex's other policy, Travel Select. This will not only provide higher medical coverage but the limits on baggage loss, baggage delay, trip delay and medical evacuation will be increased as well. In the future, please call us at 800-487-4722 and we can assist you with finding the best plan for your concerns.
    Nov 27,2019
Travelex Travel Basic
I have always purchased travel insurance, however this was the first time I actually had to use it. Travelex provided me the best plan for an affordable price, and covered my claim fully. I would recommend this company without reservation!
Denise M. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
This is a reasonably priced plan with good coverage. I will continue to use this plan in the future.
Jerry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Did not file a claim however it was a good feeling knowing we were protected.
Herman S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Although we did not use any of the features of the insurance, we were assured coverage should there be for an emergency.
Duncan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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