Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,624
ratings and reviews
96%
recommended
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Cruise
Filed claim
TravelSafe Classic
I didn't use any of it on my trip, all I can say is I hope it would've worked great if I would have, but thanks for having it available for me in case of problems. Thank you
Jeffrey C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
Comprehensive Peace of mind....
Trust me..... have had to use it twice over the years, once one day before cruise with death of parent
Steven B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I do not understand why the insurance coverage must be activated at the time refundable reservation deposits are made? It seems to make more sense to require coverage premiums when the reservation is paid for and deposit is no longer refundable?
Joseph D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Most of our providers who offer the Pre-Existing Conditions Waiver will require you to purchase your policy within the first 10-21 days of your initial trip payment. Some of our companies, like Travel Safe, do not require that you insure the full cost of your trip upfront and allow you to add on to your policy as your costs become non-refundable. This allows you to only pay for the coverage you need at that time, and not over insure.

    Please feel free to contact us if you have any questions or concerns. We are available 7 days a week at 1-800-487-4722.
    Oct 20,2017
The trip included a
cruise
tour
TravelSafe Classic
I didn't need to use the plan at all. I purchased it for my Disney Bahamas cruise after all the hurricanes lined up right before I was to set sail. It was nice to have the piece of mind that I had it if I needed it, but it was a bit expensive. I'm sure I wouldn't be saying that if I had needed to use the coverage though.
Gwendolyn N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Once my completed documentation had been submitted, it took more than EIGHT WEEKS to process my claim (all that time without me being asked to submit any additional documentation). I tried to call the company about the delay, but got put on hold for a long time and finally gave up. I will say that they finally reimbursed me for the amount of my request and didn't deny any of my claim. Because of the nature of my injury, I also had a claim for a later trip with different insurer - it took that company THREE DAYS from the time of my electronic submission to notification of approval of the claim and then another four days to receive the refund, for a total of one week.
Sarah S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 19,2017
TravelSafe Classic
My wife had to extend her trip by 1 week due to unforeseen medical issues experienced by her mother. Contacted a representative to see if she could extend coverage and was told no with no explanation. Was prepared to pay but had to risk a week with no coverage.
Robert N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very sorry to hear that your wife had to extend her trip by one week due to her mother's illness. Unfortunately Comprehensive plans, such as the TravelSafe Classic, will not allow you to extend the policy beyond the expiration date once you are already on your trip.

    We are sorry for this inconvenience. In the future, you may wish to call InsureMyTrip at (800) 487-4722 for other options.
    Oct 11,2017
The trip included a
tour
TravelSafe Classic
Thankfully didn't need it, but hurricane Maria gave us a scare!
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Proof of service, reliability, and support unfortunately come to light only after an incident. Fortunately I did not have to file a claim. Although I see the need for travel/trip insurance I would like to see reviews from people who actually had to file a claim with Travel Safe Classic Plan to see what help and support was provided and how fast before writing a good or bad review.
michael r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We have reviews for the TravelSafe Classic plan on our website and you can filter them by the travelers that had to file a claim. If you have any questions feel free to call us at 800-487-4722, a licensed representative would be happy to assist you.
    Oct 09,2017
The trip included a
tour
TravelSafe Classic
Although we did not need to file a claim, it gave us great peace of mind knowing that we had the coverage we wanted at a good price, just in case of problems.
Mary D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
The plan put me at ease that our trip were cover in the event of any interruption. We will definitely use this company to ensure our trips in the future.
Tommy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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