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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Netherlands and tour rated Generali Global Assistance
4.46 out of 5
124
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have to use the coverage but I made sure it had terrorist coverage which seems necessary for travel today. Hopefully it would allow us to cancel if there had been an act where we were going.
Valory K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We talked to many people on our trip who had purchased travel insurance from other companies and all of them had paid more for less coverage! I will insure with CSA again!
karen o. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was a good buy when compared with other companies.
DOROTHY H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, I did not have to use the CSA Travel Protection coverage. Therefore, I wish it had not cost as much as it did.
Alexis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
One of our friends traveling with us stated they had a hard time making a claim.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    CSA Travel Protection appreciates the 5 Star Review. You did not indicate if your friend purchased his/her policy with CSA, but if they are having difficulty with the claims process and they purchased the policy through InsureMyTrip, please advise them to contact us with their order number. We employ customer advocates who can follow up with CSA's claims department on their behalf.
    Feb 26,2016
The trip included a
tour
Generali Global Assistance Standard
Didn't have to use the insurance, but it was great knowing that the would be there to help if we missed a connection or lost a bag. The plan document we got was very thorough, but easy to read and understand. Will definitely use them in the future.
Martha R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
What a great price for full coverage. Also, grateful for changing my trip coverage from Russia/Ukraine to Western Europe with no hassle or extra costs. Will continue with your company on future trips.
chris h. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no problems on this trip, so did not need to use the insurance. But had peace of mind that we had the coverage.
Minuen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This is the first time I have purchased travel insurance. I mainly purchased it because I was concerned that my elderly father might die and I would have to cancel or cut the trip short. The CSA(InsureMyTrip) telephone person said both events were covered.

You never know how good your insurance is until you have a claim.

I would buy this plan for my next big trip.
Bruce D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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