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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.50 out of 5
3,493
ratings and reviews
96%
recommended
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Cruise
Filed claim
AXA Assistance USA Platinum
Thank You
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Nice price and Soooooo easy to apply for coverage. Great job and I'll be a repeat customer!
Joe L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
Fortunately I had no need to use the insurance, but it was comforting to know it was there.
Brenda J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Platinum
It’s really impossible to accurately rate this plan since we, fortunately, didn’t actually have to use it. All I can say is that it looked good on paper, and I hope it would’ve worked well if we had needed to use it.
Donald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
We only wanted medical and medical evacuation coverage and this plan provided the maximum for a great price. Will buy it again the next time we cruise.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
Trip was canceled. Did not leave country. Did not use plan.
Rebecca J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
InsureMyTrip is totally fabulous! Lots of plans and price points to choose. This AXA Plan met my needs completely. Most important to me is medical evacuation coverage. You are guaranteed to find what you need! Terrific phone support too.
Nadia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
my entire trip was canceled long before travel. I asked for a refund because of this. They refused, saying that Holland America didn't refund my deposit, using this as an excuse for denying a refund. HA did refund the deposit.
Typical insurance company.
mark e. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Kind of hard to rate the plan and/or answer specific questions when no claim was filed (thankfully). That's the only way to know if the coverage was good and service efficient...or not.
Andrew L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
I have now used this company roughly six times, and each time I have found the staff to be courteous, clear, and conscientious in sifting through options to find the right policy for my wife and me: good work!
Mark M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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