Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.51 out of 5
2,422
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
AXA Assistance USA Silver
Did not file a claim. but application process was seamless.
Eugene K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 20,2017
The trip included a
tour
AXA Assistance USA Gold
Very satisfied, easy processing. Have used many times.
Nanci C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
cruise
AXA Assistance USA Gold
Fortunately I did not have to use it but I would purchase from AXA again.
Gabriel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
i made multiple changes in dates and coverage amount with no difficulty. Fortunately did not have to make any claims.
Kaye D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
cruise
AXA Assistance USA Gold
We had to use our AXA Assistance USA Gold insurance plan due to an unforeseen surgery. AXA was very easy to work with through the claims process. They were timely and very fair with the resulting compensations. We recommend this company and policy.
Laura S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and claim’s experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 13,2017
AXA Assistance USA Silver
Felling lucky that I did not have a need to use the insurance but felt glad I had it if necessary.
Joan F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 13,2017
The trip included a
cruise
AXA Assistance USA Gold
fully satisfied
Jeremiah D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 13,2017
The trip included a
tour
AXA Assistance USA Silver
Thankfully I did not need insurance. It is impossible to rate a product I did not use. However, I will say the site is easy to use, it's very easy to get human assistance, and prices are cheaper than what is offered by travel companies.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 10,2017
The trip included a
cruise
AXA Assistance USA Silver
WILL DEFINELY USE YOU AGAIN WHEN WE TRAVEL. HAD A CLAIM AND GREATLY APPRECIATED YOU TAKING CARE OF IT. THANK YOU.
John T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 08,2017
The trip included a
tour
AXA Assistance USA Gold
Covered everything however never needed it.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 07,2017
Show reviews per page.

Top 5 Providers

  1. Berkshire Hathaway Travel Protection
    (4.80)
  2. GeoBlue
    (4.70)
  3. IMT Services
    (4.70)
  4. Nationwide
    (4.64)
  5. Medjet Assist
    (4.60)
  1. Berkshire Hathaway Travel Protection
    (4.75)
  2. GeoBlue
    (4.70)
  3. Travelex
    (4.61)
  4. IMT Services
    (4.60)
  5. Crum & Forster - Travel Insured International
    (4.59)