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Travel Insurance Reviews Medjet

Medjet is a domestic and global air medical transport membership program based in the U.S. If a Medjet member becomes hospitalized more than 150 miles from home and meets transport criteria, Medjet will arrange medical transport to the hospital of their choice within their home country at no additional cost. All the member pays is their membership fee.

Learn more about Medjet.

Customers who have tour rated Medjet
4.64 out of 5
61
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
piece of mind was the most important thing. I did not have to use the policy. Would like to get feedback from people that used the service.
Joseph R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Medjet MedjetHorizon Short Term
I did not have any claim. It is way too high. I applied to it only because it was requested by the cruise line.
Mazal H. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
Seemed a bit pricey but then again, since we did not need the policy, by definition insurance seems unnecessary (until you need it).
Peter G. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
We fortunately didn't have to use Medjet insurance. I provided peace of mind that it was there if needed.
Peter P. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 5 star review for Medjet's Short Term plan.

    However, please note that Medjet is a medical transport membership program, not an insurance plan.
    Medjet does not and will not reimburse or indemnify Members for expenses incurred.

    Please call us at 800-487-4722 if you have any questions or concerns.
    May 28,2019
The trip included a
cruise
tour
Medjet MedjetAssist Annual
Fortunately, I didn't have to use the Medjet medical evacuation plan that I purchased but I felt good knowing that it was available if needed.
Marlin M. would recommend this plan to a friend or relative.
4 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Medjet MedjetAssist Short Term
It gave us peace of mind on our trip.
Jerry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Medjet MedjetAssist Short Term
Well, everything went swimmingly until our flight home on 10/12 was delayed due to Storm Cullum. We were stuck for 3 1/2 days trying to get home. Since our insurance was only booked through 10/12, I tried to get in touch with you and with Medjet to see if it needed to be be extended. I called the emergency number on a Sunday to find out. They said they couldn't help me and to call back on Monday. Fat lot of good that did.
Anne W. would not recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Here is your reply to MedJet Assist:

    "We appreciate you posting a review so that we can continually improve our processes. In reviewing your call, we see that you contacted our emergency operations center at 12:12am 10/14/18 and had questions on extending your membership due to weather. The operations center coordinator advised that the membership services department could answer those questions or make changes to your existing membership on Monday morning and verified that you did not have an emergency at that time. In attempting to obtain your call back number, either the line was disconnected or you disconnected the call with the operations center coordinator. Due to being disconnected without ​​a call back number, we were unable to follow up."
    Oct 23,2018
The trip included a
tour
Medjet MedjetAssist Short Term
An economical way to have the added security we felt we needed for this trip
Traci J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Medjet MedjetAssist Short Term
An economical way to have the added security we felt we needed for this trip.
Linda E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
Happy I did not use the plan. The plan covered everything I wanted it to cover for peace of mind. Price of plan was reasonable based on age.
craig b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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