Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
Learn more about Travelex.
The trip included a
cruise
Travelex
Travel Select
I've purchased Travelex Select from InsureMyTrip.com for my last 10 vacations and never had a claim. In August 2012, on a cruise ship somewhere off the Mexican Coast I suffered a heart attack in the middle of the night. After the E.R. Physician on board saved my life, I spent the next 11 days in a private hospital in Cabo San Lucas getting some of the best treatment available anywhere. Thankfully, my health insurance covered my very expensive bills from the hospital and what wasn't covered by them was covered by Travelex and Stonebridge. Please let me share the following tips for all:
1. ALWAYS ensure your U.S. health insurance plan covers you outside the U.S. Some plans do not, mine did and that was fortunate since the contracted hospital submitted bills totaling $219,000 U.S.
2. Understand that treatment provided on board is not generally covered under any plan. My bill was over $4,000.00 for three hours of treatment that saved my life.
3. Make sure someone keeps meticulous notes on expenses and receipts for everything. DO NOT expect to be reimbursed if you cannot prove you paid the bill.
4. Ask for copies of receipts and medical records from everyone that treats you. You'll need them for your claim!
As for my experience overall. My wife kept perfect notes and collected everything we needed. My family stayed at a local hotel to be close by just in case. Travelex and On Call stayed in touch with us throughout, arranged our return flights home and we submitted our claim with all the required paperwork received by them on September 14th, 2012. Our claim was processed quickly and efficiently and because our documentation was complete all of our expenses, trip interruption and medical expenses, were approved in full and we received our check for nearly $10,000.00 on October 13th. 2012. My premium was just $133.00 for my entire family. You tell me if it was worth it this time!
I can highly recommend Travelex and Stonebridge and applaud their professionalism. I never leave home without travel insurance and never will in the future. But please follow my tips above. No receipts, no reimbursement and ALWAYS download and read the contract BEFORE you buy. There is a reason travel insurance costs are so varied, they each cover different things. Don't assume, check whether everything you want covered is covered and there will be no surprises! Thanks to all at InsureMyTrip, Travelex and Stonebridge Casualty Co. for eliminating our stress and making us whole again. GREAT JOB!!!!
1. ALWAYS ensure your U.S. health insurance plan covers you outside the U.S. Some plans do not, mine did and that was fortunate since the contracted hospital submitted bills totaling $219,000 U.S.
2. Understand that treatment provided on board is not generally covered under any plan. My bill was over $4,000.00 for three hours of treatment that saved my life.
3. Make sure someone keeps meticulous notes on expenses and receipts for everything. DO NOT expect to be reimbursed if you cannot prove you paid the bill.
4. Ask for copies of receipts and medical records from everyone that treats you. You'll need them for your claim!
As for my experience overall. My wife kept perfect notes and collected everything we needed. My family stayed at a local hotel to be close by just in case. Travelex and On Call stayed in touch with us throughout, arranged our return flights home and we submitted our claim with all the required paperwork received by them on September 14th, 2012. Our claim was processed quickly and efficiently and because our documentation was complete all of our expenses, trip interruption and medical expenses, were approved in full and we received our check for nearly $10,000.00 on October 13th. 2012. My premium was just $133.00 for my entire family. You tell me if it was worth it this time!
I can highly recommend Travelex and Stonebridge and applaud their professionalism. I never leave home without travel insurance and never will in the future. But please follow my tips above. No receipts, no reimbursement and ALWAYS download and read the contract BEFORE you buy. There is a reason travel insurance costs are so varied, they each cover different things. Don't assume, check whether everything you want covered is covered and there will be no surprises! Thanks to all at InsureMyTrip, Travelex and Stonebridge Casualty Co. for eliminating our stress and making us whole again. GREAT JOB!!!!
NIGEL T. would
recommend this plan to a friend or relative.
48 of
48 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
Since I have not had to file a claim under the Travelex Travel Basic plan, I cannot comment intelligently on the value or quality of coverage of the plan.
Leeward K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
Travelex gave my wife and myself piece of mind throughout our travel
Jesse F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Travelex
Flight Insure Plus
Just knowing I had coverage, if anything happened, gave me great peace of mind, and I thank you folks for having the product available.
LUCIA W. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
Felt safe knowing if a problem came up we would be taken care of.
Thomas L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Not having a claim, I guess it did cover what I wanted. It's when you have to file a claim, that's when you can tell how you are treated and how things are handled that tells you how good the coverage really is. Thank God I did not have to file a claim.
Joyce F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I filed a claim with Travelex a few years ago and I felt the claim was handled promptly and fairly with a minimum amount of paperwork. Even though that plan is no longer offered, I have decided to stay with Travelex for all my travel insurance needs.
James Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Show
reviews per page.