For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have taken a cruise and tour rated Travelex
4.56 out of 5
552
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Select
Our bag was stolen from a bus in Chile so we had to make our first ever travel insurance claim. I was dreading it, having heard horror stories about delayed or refused claims. We put together a detailed claim with a police report, a full analysis of what was in the bag (from toothpaste to hiking boots!) and as many receipts as we could drag together and it was approved within 3 weeks and the check was in our hands a few days later. We were relieved and impressed. Although the coverage limit was less than our claim that was fine - we had chosen a plan that gave us adequate coverage and it came through. Our experience was excellent and I will plan on buying this policy again for future travels. Thank you.
Kate W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
My husband and I have been traveling since 2004 and wouldn't leave on a cruise without cruise insurance. I have used insure my trip for many years and feel it has many plans to choose from and all reasonable.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
We got the cruise because of a last moment cancellation and were very rushed to get everything done and packed. Therefore, I did not do a diligent reading of the plan, and we did not have a claim to file; therefore, I don't know a great deal about it. I did notice that there was a pre-existing condition clause (that I also didn't read), but that is of some concern in that at age 73 there are some conditions.

This plan was considerably less expensive than other plans of the same or similar coverage.
Baard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I opted to get this plan because my traveling companion's mother is older and we just can't predict the future. If something had happened, I had the peace of mind to know (or think I know) that our trip was insured and we wouldn't lose the money paid for the trip. Since I didn't actually have to use the insurance, I can't say whether the coverage was good ...it appears to be and my parents have had to use it in the past and they were happy with the coverage. So, that's good enough for me ...if you knew my mom and their travel companions :) !
Stephanie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments since it also allows us the opportunity to advise your fellow travelers that they should review the definition of Traveling Companion before purchasing a policy. Your Travelex Travel Basic plan provides this definition:

    “ 'Family Member' means the Insured’s, or Traveling Companion’s
    • spouse, civil union partner or Domestic Partner,
    • Child,
    • siblings,
    • parents,
    • grandparent, step-grandparent, grandchild, or step-grandchild,
    • step-child, step-sibling, or step-parent,
    • step-aunt or step-uncle,
    • parent-in-law,
    • daughter-in-law or son-in-law,
    • brother-in-law or sister-in-law,
    • aunt or uncle,
    • niece or nephew,
    • legal guardian,
    • Caregiver,
    • foster Child, ward or legal ward;
    • spouse, civil union partner, or Domestic Partner of any of the above.
    • Family Member also includes these relations to the Insured’s or Traveling Companion’s, spouse, civil union partner or Domestic Partner."

    Please note that not all Comprehensive plans provide a definition that includes the family member of your traveling companion, so if you ever need assistance in the future, our team of licensed representatives are always happy to help. You can call us at 800-487-4722 with any questions regarding the policies, to obtain a quote, or even to purchase a policy over the phone.
    Feb 05,2019
The trip included a
cruise
tour
Travelex Travel Select
It’s hard to give any review since we had no claims. I can say that the application process was easy and the coverage was well explained. We would buy it again for a future trip, but as I wrote, it’s difficult to give a critical review since we do not go through the claim process.
Neal B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
I always feel confident about my coverage when I use Travelex insurance. In the past 15 years I have filed two small claims and both were covered and paid quickly. Thank you for this travel support!
Sherri B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Responsive to a trip change. Definitely a quality company to do business with
Michael K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Turned out not to need the insurance, but we were happy to have the coverage just in case. The cost was competitive for the coverage provided.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Plan was fine but yet again, unused. Frankly, I think travel insurance is like throwing money away.
Martha T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Very good insurance coverages for healthy travelers to European cities

We had a great trip to Germany and Czech Republic.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)