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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Italy rated our travel insurance plans
4.56 out of 5
4,637
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
We notified IMG immediately and then filed our claim promptly, a month after our trip was cancelled because of my mom's death. Three weeks after filing all documents requested, through their secure portal, I called and was told they had never received any documents. A week after I sent them a copy of the receipt confirm they had sent me when I filed, they "found" the documents. Another three week pause before they requested additional info that they had not initially asked for. Another three weeks (always with me needing to initiate the follow up) and they said the claim from a hotel was not valid because they did not charge me until we had cancelled (which their website, which I had sent a link to, clearly stated was how they would handle charges and cancellations). Another three weeks and they said that even though I had provided proof that our train ticket was non-cancellable / non-refundable, I needed to prove that I had cancelled it and did not get a credit. It was not until I wrote a letter stating that I no longer felt that I was being dealt with in good faith, that three plus months after I submitted our claims, and lots of hassle, they paid the claim. This has caused me to seriously question whether trip insurance is really worth what it costs when you factor in all the work and hassle to file a claim. P.S. If a company is always experiencing "heavier than usual call volumes" is it really heavier than usual?
Martin R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We didn't need to use it, but we thought we would. Our call went right through from overseas and information was prompt and reassuring
Tim H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Fortunately, I did not need to file a claim with this trip. I did have a claim with C&F for a trip earlier this year to Greece, and they handled it well after a five month wait. They were overloaded with Covid claims, so it was delayed, but I have no complaints. I will continue to purchase their policies.
Anna L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
In attempting to file a complex claim for several flight and port cancelations on a lengthy air/land/sea trip, I found that a.) The online claim software is inadequate to handle multiple issues, and b.) customer service is slow to respond to inquiries and requests other than an automated acknowledgement.

I called for assistance and was summarily dismissed/declined without any review of gathered, supporting documentation. Long cruise. One canceled flight. 4 missed ports (due to weather and port employee strikes), associated inconveniences.

Apparently, inasmuch as I didn't suffer any financial losses (flight replaced, no excursion cost losses incurred, etc.), I was denied. The contract/agreement wording could stand a review and rewrite for improved clarity.

My reading and understanding of the contract differs considerably from that of the insurer. I can find no appeal mechanism.

At least humor me by requesting/reviewing what I prepared but can't be uploaded on the company website. The software isn't programmed to handle concurrent claims.
Robert R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Once I finally collected on my claim, I was very satisfied. I was fully covered. The problem was, it took 4 months to finally collect. I filed a claim in July. Telephone wait times were totally unacceptable. Once I was literally on hold for 6 1/2 hours. When I finally talked to someone in August, I was told they were working on claims from April. I called again in Sept. and was again told they were working on claims from April. Finally, before I could call again, I got an email that said my claim had been processed. I received exactly what I expected. In the end, I was very glad I bought the insurance.
Barry W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Filled my needs
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Trawick International Safe Travels Voyager
Getting a response from customer service was insane.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Do NOT use IMG! When filing a claim, all you get are nondescript formula emails. The claims department is hidden away. Their customer service representatives only forward your concerns to claims. We will never buy their insurance again. There is no way to refute decisions made about their "verdicts". Read their reviews on other websites. You will read that they are terrible! Be careful.
HELENE S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International SOS Global Traveler
Purchased plan. Did not have occasion to use it. What more can I say except I'll purchase it again on our next trip mainly due to our age. It is worth the expense when compared to the actual cost of a medevac. I know because I flew medevac helicopters for 15 years.
RALPH D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Plan was easy to acquire and fairly priced. Filed a claim as a result of a British Airways flight that just disappeared from itinerary the day before we left. There was no email, text or follow up from BA. The insurance covered the expenses related the changes I had to make. Very happy with the process and results.
Danny W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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