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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Italy rated our travel insurance plans
4.55 out of 5
4,935
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare Value
sorry, i cant review much because i was fortunate enough not to have any issues that required me to make a claim.
Kerey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Hard to tell due to the fact did not need them or file a claim
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
We tried to claim a medical evacuation when my wife was ill in Italy.It took some time to get this approved and many expensive international calls between their office in Florida and Italy , not to mention the problems with time zones.All this while my wife lay ill in Italy.
After our return, it took many weeks to get any action on our out of pocket expenses, and to receive some of them.Calls to their claims office went unanswered , and voice messages were also left unanswered. Eventually we recovered some our expenses after months.
We have used Gabrieli many times over the years, but like the saying “ you only see how good the company is when you have to make a claim”.
william d. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Generali has provided the following response:

    "Thank you for your review, William. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. We are pleased that your claims were resolved, and we will share your feedback with our claims team so that we can improve in the future."

    Jul 23,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Thankfully, I had no need to submit a claim against the insurance. Having the coverage, gave me peace of mind that I was covered in the event I need it. You never know when you’re going to need the coverage. One lady on our trip broke her leg on the second day and had to leave the cruise to have it surgically repaired. I hope she had insurance.
Gerald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
A CLAIM WAS MADE FOR MEDICAL AND TRIP INTERRUPTION COVERAGE.
The claim was paid within 3 months so that was acceptable for a larger claim.
Sadly, the cost of my husband's modest hotel stay WAS NOT covered and excluded for reimbursement. This was a $1500 + loss for us sadly, even tho we had all paid invoices and back up information.
Interestingly, the INSURANCE CO mandated that I remain in Italy for an additional 5 days after discharged from a hospital stay- due to their requirement of medical clearance to fly home. So even tho they DEMANDED we remain in Italy in a hotel - THE hotel charges were NOT REIMBURSED.
This seems "out of sorts" as a family member requires lodging during a travel partner's illness. There lies the reason of my "3" rating, as a whole. It is unfortunate that we pay a significant premium for a travel policy - yet they fail to provide coverage for a "required" charge.
zenon s. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
I purchased travel insurance through InsureMyTrip (policy was with WorldTrips - Atlas Journey). I highly recommend this policy as you will see in my review below, as we had a medical emergency and successfully filed a claim.

While traveling in Italy in late May of this year (2024), with my wife and two small children (under age 3), my wife fell and fractured her pelvis. We promptly went to a regional Sicilian hospital for diagnosis and treatment, where she was recommended 30 days bed rest with no movement off of her back.

I immediately called the number on the policy, which directed me through On Call International, the "Travel Risk Management & Emergency Assistance Solutions" coordinator contracted by World Trips.

Long story short:

It took ~48 hours for On Call International to:
- obtain medical records,
- review internally and meet with medical team,
- approve emergency medical evacuation with the insurer (World Trips),
- coordinate Air Ambulance (Reva Air),
- coordinate admittance to hospital near our home,
- and fully schedule the return itinerary

About a total of 4 days after initially contacting World Trips, we were on a plane home.

It's worth noting that we had $1,000,000 in "Medical Evacuation & Repatriation" coverage on this policy. If I had to guess, the air ambulance alone was 1/4 of that.

Additionally, they approved all of our trip interruption claims (approx $3,000 of non-refundable hotels, plane tickets, etc.)

The emergency management contractors I worked with in coordinating our repatriation (OnCallInternational, and the air ambulance company Reva Air) were excellent providers and advocated for us. I spent many hours on the phone coordinating everything, and they were always available. The repatriation was complicated by my wife's condition, and the fact that we had an 8 month old baby and 3 year old toddler, were located 3 hours from the airport, and numerous other factors.

World Trips honored the policy and provided us with all of the coverage described in the policy documents. Additionally, they quickly processed our trip interruption claims (that took 4-6 weeks to fully process)

Always buy travel insurance! It's cheap! Let me know if you have any questions.
Brady N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I did not need to submit a claim, however I felt confident that everything I needed was covered. The coverage was explained well, and I really appreciated the ease of changing / adding additional items (days, hotels, etc.) as we continued to plan. The agents at Insuremytrip we extremely helpful and knowledgeable, always easy to contact, and explained everything well. There was never any pressure and all questions were always answered.
Sara D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Easy to compare and select a policy that fit our needs.
Julie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback and your purchase! We are happy you found the right coverage to fit your trip's needs.
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Had the coverage I needed at a good price. Fortunately I did not need to file a claim.
Dennis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Jul 15,2024
Nationwide Mutual Insurance Essential
Fortunately we did not need the plan but it was good to have it in case.
Marsha H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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