Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited Italy rated our travel insurance plans
4.56 out of 5
3,518
ratings and reviews
97%
recommended
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Cruise
Filed claim
April Travel Protection Choice
Thankfully I didn't need to use the insurance but it was good knowing I had it if needed.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
Buying insurance has always been a dilemma for me. I hate putting out the money for something that I may not use but then, you just never know. I'm a risk person so I probably won't buy trip insurance again.
Nikki B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
My cell phone was stolen while changing trains in Naples Italy. We reported this to the ticket office and filled out a report but did not have time to get a copy. When I filed a claim for it, AXA wanted a police report which, being back in the states, could not be obtained. I showed them emails suspending my service with Verizon and having Samsung disable my phone. You can not talk to an adjuster just someone in customer service and they can only read your file to you. I paid over $600 for the insurance and was only asking to be reimbursed $175. BAD, BAD!!!
Alvin F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    We are sorry to learn of the unfortunate instance that occurred during your trip.

    We have received the following response from AXA Assistance USA:

    "We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. Unfortunately, when filing a claim for stolen personal effects, a police report is required as stated in the benefit description of your policy. In the future, you may call us during your trip so we may assist you in clarifying policy benefits and with the claims process prior to incurring additional costs. We sincerely hope you will consider us again for future travels."

    This is an industry standard procedure regarding stolen personal property with travel insurance.
    If you have any questions or concerns, feel free to call InsureMyTrip at 800-487-4722.
    Aug 07,2017
The trip included a
cruise
Generali Global Assistance Standard
I purchased this plan in large part due to the efforts of the agent who ultimately sold me the plan I purchased. However, before I made my final decision, I spoke with an agent who was available when my initial agent was away. Had I been dealing with this person, who was impatient and reluctant to fully address my concerns regarding the policy I was considering, at the beginning of my travel insurance research, I would not have ended up doing business with your company. (I am sorry that I do not have both agents names.) I called you for this trip because I used you for a trip to Cuba in 2016 and was satisfied with my experience. However, your reputation alone, without consistently high quality customer service, will not guarantee you repeat business.
Marcia G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
I ran into an issue where a severe train delay caused us to miss our flight. This should be covered according to the plan. Of course, April insurance underwriters are trying to pay me a fraction of the cost, and they're using nuances to getting out of paying.

Dear Insure My Trip, is there any insurance company that is straight forward? I'm tired of buying travel insurance and finding out that it doesn't cover anything...I'd pay more just to be treated fairly

Sincerely,
Someone looking for a decent insurance agency
Damon E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Easy website to navigate
john m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Purchased a plan with April through this website which was the most affordable and most comprehensive plan available. April was less expensive by a few hundred dollars over our tour operator's plan for much more coverage. Definitely recommend April and InsureMyTrip.
Deborah W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Basic
Good coverage but too expensive.
Bernard M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 07,2017
AIG Travel Travel Guard Gold
It's easy to compare plans and find what meets your needs. Once selected and purchased, documents are emailed within minutes. The packaging of these documents makes it easy to understand your coverage, limitations and what to do if a claim needs to be field.
Jeffrey B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't need it, but it was good to know that if something came up, I was covered.
Kathleen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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