For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

InsureMyTrip Hits 100,000 Travel Insurance Reviews

Logo for Schema Don't Remove

Customers who have visited the British Virgin Islands rated our travel insurance plans
4.57 out of 5
223
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
Nationwide Mutual Insurance Essential
Great communications before and during trip.
Scott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Kept in contact leading up to our trip and advised on conditions near our travel destinations. Advised on day of travel the contact details if their services would be needed. Great experience!
Chris W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare
I was happy there was a plan specifically for a cruise. I always buy travel insurance and was even more happy that I had no cause to use it.
Stephanie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your feedback. Berkshire Hathaway Travel Protection plans are for all types of trips including cruises. We are pleased that you recognized its value for cruise travel.
    Feb 04,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
This offered less coverage than if I had purchased coverage when I originally booked the trip. Fortunately we did not need to use the insurance.

If I had known then what I know now I would have purchased coverage when we purchased the trip.
Joseph N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Nationwide Mutual offers 3 levels of cruise plans, Universal Cruise, Choice Cruise and Luxury Cruise plans. If you had purchased the policy prior to or on the date of final payment, you would have been eligible for several time sensitive benefits including but not limited to the pre-existing condition waiver and the optional Cancel for Any Reason coverage that are available on the Choice and Luxury Cruise plans.
    Feb 04,2020
The trip included a
cruise
Nationwide Mutual Insurance Essential
Having this policy gave me peace of mind in knowing that if something happened to my elderly mother or others in my family (I'm not a spring chicken myself) I could cancel my trip.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Bought the most expensive plan with the most coverage for a cruise I was taking. A port was canceled and a friend who also had a Nationwide policy said her plan had coverage for that and she’d be reimbursed $500. Her plan cost half what mine did and my plan didn’t cover that!!! Couldn’t be more disappointed. I’ll be sure to check the cheaper plans next time. Dont assume the “best” is the best. I called Nationwide and the rep couldn’t explain it and left me completely dissatisfied and thoroughly annoyed.
Alison B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were disappointed in your Nationwide Luxury Cruise policy which did not include "Port of Call Change - Prior to Departure - 500 USD".

    However, it is important to understand that travel insurance is state specific so coverage may vary considerably from state to state to comply with their insurance statutes. Since you reside in the State of New York, that coverage was not available to you. This information would have been evident when quoting and purchasing your policy since we include a summary of available coverage along with a copy of the Certificate of Insurance with every plan.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 19,2019
John Hancock Bronze
My trip was in late May 2019. I filed the initial claim May 4, 2019 because one of the four couples in our group had to drop out. The form for me to fill out for the claim didn't arrive until 3 weeks later while I was on my trip. I replied to the mail saying that I would fill it out when I got back in town. 2 days after I got home, I got an email stating that the claim was canceled since I hadn't sent the form back. I sent the form back later that week. After not hearing anything for several weeks I called and was told that things were being processed and that they were on a 3 week backlog. I heard back, they asked for more info, I provided it, 3-4 weeks pass, they ask for more info, I provide it, 3-4 weeks pass, they ask for more info, I provide it, 3-4 weeks pass and I finally get a response that they would be mailing me a check. I received the check today, 4 months and 1 week after my initial claim. They fully paid the claim, but the timeliness is lacking. Also, they do not reply to email. The next time I buy travel insurance, which will likely be later this year, I will not buy it with John Hancock.
John J. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Sep 20,2019
The trip included a
cruise
TripAssure Advantage Asset
Hard to give a review on something we (fortunately) didn't have to use.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Congratulations on having a stress free trip. Although it may be more difficult to review a plan where you had no claim, TripAssure still appreciates knowing that you were satisfied with the coverage and pricing.
    Jul 26,2019
The trip included a
tour
Nationwide Mutual Insurance Essential
Had to file a claim due to a cancelled flight. Claim representative was very helpful and patient with me. She walked me through the entire process to get the best outcome!
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We didn’t have to use it but we had piece of mind!
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Trawick International
    (4.64)
  4. Berkshire Hathaway Travel Protection
    (4.65)
  5. Medjet
    (4.64)
  1. Berkshire Hathaway Travel Protection
    (4.54)
  2. GeoBlue
    (4.51)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. AIG Travel
    (4.32)