Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers rated April Travel Protection
4.56 out of 5
1,107
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
April Travel Protection Choice
Can't rate as I did not file a claim.
James O. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
I filed a claim on 27 July 2017 but did not receive payment until 2 October 2017. This long of a wait is absolutely ridiculous. And no hurricanes had hit as of 27 July, so that is no excuse.
Daniel K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
The trip included a
cruise
tour
April Travel Protection Choice
It was purchased for protection in case something would occur and I couldn't go on my trip. I was blessed and nothing happened so I did not have to use it. I personally feel it was expensive, but due to my age I felt I needed it.
Claudia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
We are always happy that we don't have to collect on trip insurance. This trip was closest .
My husband went 2 days before our trip with chest pains . He felt sure acid reflex .
However , went ER . They did all blood work and no indication heart .However, we are both 75 and he didn't have stress test in 30 years so they suggested staying overnight for nuclear stress test . He did .
We knew that we could cancel trip but we wanted to go an a small boat (50 rooms) on adventure cruise of hiking , Kayaking, and whale watching (humpback and killer) ,etc .
I left the hospital few hours and my daughter and I came home and did a lot of " house preparation " for 10 day trip. Then returned hospital and left early evening and packed for both of us. I went back to hospital . Test results good . He was able to drive us home before he went and got gas , haircut, pick up RX , etc. next morning left 6:30 AM for flight and our trip . Had a great 10 day vacation!

Only suggestion is when purchase trip insurance thru April and don't use that get small credit for future purchase trip insurance .
Patrick K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Yani
    April Travel Protection
    Photo
    Dear Valued Insured,

    We'd love to hear more about your insurance purchase and suggestion. The review's suggestion was not clear to our April team, so kindly follow up by email at info@apriltravelprotection.com with your policy number and preferred contact phone number for a call from our Account Manager upon receipt.

    Regards,
    APRIL Travel Protection
    Oct 04,2017
The trip included a
cruise
tour
April Travel Protection Choice
I did not have to file a claim fortunately.Because of that it's hard for me to write a review,but I was pleased with the cost and coverage.
Thomas F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
April Travel Protection Choice
Since we had no cause to file a claim there is no basis for writing a review. Purchase of this plan was based on price and an estimate of the coverage it would provide. Nothing more.
Roger M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
We had no need to use the insurance. but the friends we traveled with did They were more than impressed with the efficiency and information provided by your claims agents. We did have to cancel a cruise in January and were covered by another carrer. It took almost two months to receive our refund. although we provided all of the required info within a few days of cancelling. I have the feeling it would not take that lonng for you to process with all verification.
Brett F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
We would recommend April Travel Protection to others and will use them in the future. They were courteous, very helpful, and prompt in helping us with our claim.
Bruce S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
I had to make a change after my initial purchase and customer service was helpful in keeping it stress free.
Jenny P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
This has the company that I use for all of my travel insurance needs. I have never had to file a claim, but my experience with their customer service department has always been exceptional and I have no concerns should the need arise. I would definitely recommend them and will continue to use them for all my major trips.
Helen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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