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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have taken a cruise rated InsureAssist
4.58 out of 5
793
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan Premier
I experienced atrial fibrillation on the last night of our cruise and received excellent care from the Princess medical team on board. The need to keep all your receipts and documents cannot be stressed enough. I am a good record keeper so I had everything required by the insurance company. Overall, I was pleased with the claim service and will use the company again in the future.
David P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
The coverage appeared to be adequate and the price competitive. We traveled with people who had issues and didn't have insurance.
Darrel P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
I did not need to file a claim but purchased the insurance just in case. I am very glad I did and felt much better traveling knowing that I had a backup in case anything went wrong.
Heather B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Great value with this travel insurance plan. Would recommend to all.
Daniel Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
It took a bit to collect all the necessary items before submitting a claim for the journey we had to cancel due to medical reasons. But the insurer came through pretty promptly and paid the entire amount claimed.
Charles B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Since I had a pre-existing condition, I called and discussed my options with a customer service representative. He told me which plans covered my situation and let me choose the one I wanted.
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
I have been choosing this insurance company each time I travel. It is from Nationwide and I feel safe knowing the company. I did make a claim on another trip and was payed promptly. I think the price is very fair for what you get and you do not have to make a claim first with your own medical insurance.
Jill P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
Easy to sign up, good coverage, and reasonably priced. With all the trips and falls experienced by other passengers on the cruise, I was glad I had this valuable insurance protection.
Edward B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
I had written a review earlier that was not favorable because I had not received a refund as yet, after a month. However, I did receive payment today for the trip not taken, although it took longer than I anticipated. Would probably recommend.
Julius N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I am glad that you are out there. I like shopping for my basic needs. Trip insurance seems over priced to me, but I am happy that I didn't have to use. The true test will be what happens when I do have to submit a claim.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The policy cost for comprehensive policies is determined by the cost of the trip, the duration of the trip, and the ages of the travelers. Also, the optional "Cancel For Any Reason" benefit was selected on your policy and did result in additional premium.
    Sep 16,2014
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