Travel Insurance Reviews InsureAssist
InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.
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The trip included a
cruise
tour
InsureAssist
TravCan Premier
I did not have to use my coverage but felt at ease knowing I had this available if I needed it. Thank you! Merilu
Merilu M. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
The insurance coverage details arrived promptly, almost instantly after I purchased the insurance. The cost was fairly priced.
Agnes S. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan
We had no claims on our trip to Morocco, but were pleased that InsureMyTrip sent us a reminder a few days before we left, suggesting that we print our confirmation and take the information with us in case we needed to file a claim while traveling. When we couldn't find the original confirmation, they quickly emailed us another copy, and we did take it with us. This company impressed us by not just trying to sell insurance, but actually looking out for the policyholders.
Barbara G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
I like knowing that I have the protection if needed.
Lois H. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
For the extent of coverage sought and amount of premium paid, it was quite reasonable. Having been on an island 3+ hours from Honolulu, with only one commercial flight per week, the telling situation of this policy's value would be if I needed to use the medical evacuation coverage.
Gererd M. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
They promptly handled a claim for a missed hotel reservation due to a delayed flight. My complaint is that we were held over in London returning, and had to buy some things for the stay overnight, as our checked luggage was not available. InsureAssist would not cover that claim since it was on a return flight home, and we already had one delayed flight claim, and they did not cover two.
William S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Cindy
Thank you for providing feedback on your policy. We are pleased to learn that your travel delay claim was paid. We would like to provide some insight on why the baggage delay claim and second travel delay claim cannot be covered on the policy. It is industry standard that the baggage delay benefit is for outbound flights only. In addition, travel delay coverage is typically provided on a one-time basis per trip. In the future, if you have questions about travel insurance either prior to or after purchase, we would be happy to assist you. InsureMyTrip Customer Service representatives are available 7 days a week by calling 1-800-487-4722.Feb 23,2015
The trip included a
tour
InsureAssist
TripMed Multi-Trip
We were delayed by the airline and missed our overnight accommodation at a 5-star hotel. I was surprised that the hotel would not refund our stay and the trip insurance did not cover it. Lesson learned on our part, and would have to be more careful in the future.
Dexter H. would
recommend this plan to a friend or relative.
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Zac
Thank you for your feedback on the policy. We are sorry to learn that your trip was delayed, and that you missed your hotel stay. To cover trip delay or missed connection expenses, you would need to purchase a comprehensive policy. If in the future, you would like to receive a quote and recommendation, please call InsureMyTrip at 800-487-4722.Feb 14,2015
The trip included a
tour
InsureAssist
TravCan Premier
I searched for coverage that would meet my needs if my concerns arose.
Kathleen T. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan
Filed a claim for a 6 day luggage delay.
It took me 5 phone calls and 3 emails to the claims administrator before they agreed to pay the cost of claim submitted.
It took me 5 phone calls and 3 emails to the claims administrator before they agreed to pay the cost of claim submitted.
Joy K. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that your claim took an usually long time to process. However, we are pleased that your claim was paid. In the future, please reach out to InsureMyTrip and request a customer advocate. Our customer advocates can provide a lot of claims assistance, including expediting clams.Mar 18,2015
The trip included a
tour
InsureAssist
TravCan
It was a good feeling to know that we would be well covered before and during our trip.
Robert Y. would
recommend this plan to a friend or relative.