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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have taken a cruise rated InsureAssist
4.58 out of 5
793
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan
I am thankful that I did not have to use the insurance. Travelers pay high premiums to get insurance while away from home.
So I just pray and hope that all the insurance companies out there will honor and promptly to assist their clients if there is an emergency in medical or anything related to the travel needs.
SON N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
I had to cancel our trip due to the death of my wife. I filed a claim to recover my non-refundable deposit of $500.00. Within a week or two I received a check for the full amount of my claim. I was very pleased with how my claim was handled with no hassle I will use this service again.
James S. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Peace of mind is worth every penny for this plan. Thankfully, I did not have to use it. Whenever I travel, I always insure my trip with InsureMyTrip...Thanks!
Terry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
I am very pleased with the policy, protections, and value.
LESLIE A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Very pleased with my dealings with you. Only negative comment would be that the insurers, who had been more reasonably priced than our travel company, are now beginning to lose their competitive edge, making it less enticing to use them versus our travel companies own insurer.
George K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Typically, our providers calculate premium based on trip cost, duration of travel, and traveler ages. It is possible that travel suppliers use a different system in determining premium.
    May 19,2014
The trip included a
cruise
tour
InsureAssist TravCan
My policy worked as a secondary coverage, and in such case you need to have a proof whether the primary insurance or carrier covered some of your loss. My suitcase was damaged by carrier (cruise line). I submitted my claim to InsureAssist not having proof whether the carrier covered my loss. They explained to me that I had to file the first claim with the cruise line. I filed a claim with the carrier and was partially reimbursed by them. After submitting carrier's statement of reimbursement and other required documentation, I receive full reimbursement from InsureAssist very promptly. They were very responsive. Thank you.
Yuriy N. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Although I didn't have to use the coverage, it gave me a feeling of security in the event I needed trip and/or medical assistance. I would definitely purchase it again on future trips.
THOMAS B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
We loved the plan, we will use it again and have recommended it to several others for upcoming cruises. Also the representatives have been very helpful when my internet system fails me.
Robert K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
I will definitely use you again. A very helpful representative helped me select the proper plan for my needs.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
InsureMyTrip gave us a reasonably priced insurance plan as an alternative to the plan offered by our tour operator. Fortunately we did not have to make a claim.
Philip H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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