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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have taken a cruise rated InsureAssist
4.58 out of 5
793
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan
InsureMyTrip was a fast and efficient way to compare different coverage options for our complicated trip to the Galapagos and Ecuador. We appreciated that our questions were quickly answered in a timely manner.
Wayne F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Simply explained great coverage, took less than 5 minutes to compare plans and make the purchase. I would, and have recommended your service.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Thank you! I purchased this coverage being very cautious, but never intending to use it. Unfortunately, we had to cancel our trip and InsureAssist's claims team was fabulous through the entire process. Reimbursement was quick!! Highly recommend your entire team!
Shawn M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Plan provided good medical coverage at reasonable cost.
Kenneth F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
We were on a cruise. Our plan covered Medical, Evacuation, Trip Cancellation (for covered reasons) and cruise line Bankruptcy. As you get older, the premium goes up. I may scale back future trip coverage to Medical and Evacuation to keep the cost down. InsureMyTrip's plan comparison tool is great.
Hatsuko S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Submitted claim for trip delay/flight cancellation due to weather. Once required documentation was in hand, claim was processed and checks received in timely manner. This is a plan with basic coverage which met our needs, but might not for those requiring greater coverage. Would purchase again.
Julian W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
My responses are preliminary as the true measure of the plan's quality can only be determined after a claim has been processed. Fortunately none was required, however the uncertainty remains..
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I fell and broke a tooth while in a remote and rural area of Thailand just a few days before my planned return to USA. I sent an email claim to Nationwide alerting them that I could not find medical assistance where I was and would get medical/dental attention the very next day that I returned to civilization(USA). I did that and then submitted the paid bill with my claim officially to the carrier. That was just rejected on the grounds that I should have gotten emergency treatment while in Thailand, which I explained was unavailable. That is unreasonable and unfair and was a sour and dissatisfied end to me doing business with you and Nationwide.
Lewis S. would not recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    I apologize for the inconvenience and your experience on your trip. Unfortunately, claims departments will need proof the incident happened while on your covered trip. If you did not seek treatment of any kind there is no way to certify it happened on your trip.
    Mar 12,2014
The trip included a
cruise
tour
InsureAssist TravCan Premier
Bought the plan but didn't have to use it.
Ken L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
It was easy to work with the representatives to figure out the best plan and price for us.
Julius R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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