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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have tour rated InsureAssist
4.57 out of 5
951
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan
This the second time we bought insurance form InsureMyTrip. I found the process of procuring the insurance fairly easy. No high pressure from the representative, he was very helpful in making my decision, and answering my questions. Should I need trip insurance again, I will most definitely go to this company first. I don't know how they are if a claim is filed. I've had a bad experience in the past with a different company. These folks describe a good process that, if it works as they say, will make the claim process easy.
William B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Our trip was delayed for 3 days due to canceled flights because of a snowstorm. I called the claims dept. to see if we could claim the trip cost , as we were going to miss the first 3 days of the tour and would like to reschedule it for another time. I was told that yes we were covered if flights were canceled for 24 hours but only if the airport was officially closed. Seems like a loophole, as all flights in and out of the airport were canceled but the airport was not "officially closed." They said we could put in a claim under the trip delay coverage which had a limit of $150/day to a maximum of $500 total. This was done and the claim was processed promptly.
Mary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
My sister broke her Arm on the trip. Your prompt payment of her medical claims plus cancelled excursions will make me very satisfied with your insurance.
Ilene W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Very good service and follow-up. Well pleased with InsureMyTrip.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Didn't file claim so can't comment on the process.
robert h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
The claim was handled quickly and efficiently!
David F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Did not need any coverages as provided by the Plan; no claims to file.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Cost of insurance was reasonable. We didn't have a claim so cannot comment on company.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I was pleased with the coverage and InsureMyTrip was helpful when we had to make adjustments to our schedule due to changes from the tour company. Thanks for providing the opportunity to look through competing insurers to find the one that suited our needs the best.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
My only issue with the plan was that lost baggage coverage is secondary. I had the option of buying a more expensive plan with all coverage primary. It was my choice save money to go with secondary lost baggage. In the future, I think I'll stick with all primary coverage to greatly reduce the paperwork should I make a claim. Luckily, I've never needed to make a claim on any travel insurance I've ever purchased.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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