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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have taken a cruise rated InsureAssist
4.58 out of 5
793
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan Premier
I assessed the plan when I purchased it, compared it with several others, and thankfully did not need to use the plan and therefore I did not look at it again. It was a secure feeling to know the plan was in effect and the coverage was more than adequate.
The Danube Riverboat cruise from Vienna to Bucharest was excellent and interesting. The Guides were candid and forthcoming with good information and current living conditions and those under Communist rule in addition to a review of history. The food was organic and fresh, (I'm still thinking about those tasty tomatoes) with dinners planned to represent the various countries along the Danube. I continue to think about what a saw and heard on this unique trip and in spite of America's struggles at this time, I appreciate it all the more, in so many ways.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
It took about 6-8 weeks to get our claim handled. First we were told they did not receive it then they did find it after we submitted it a second time. We did get great satisfaction after we spoke with the manager. We received our money shortly after.
Daniel G. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Like many I have purchased trip insurance many times and have never had an occasion to need it. Thank goodness, but you do wonder if it will actually pay off if needed. IT DOES! I got very sick on a Norwegian Coastal Cruise and was taken to an emergency room in a small town. The charges were very reasonable, the cab to and from the clinic were more than the visit and medicine but my insurance paid it all and very quickly.
I had a bit more trouble with the trip interruption (because the ship didn't keep records of quarantine time, I didn't know to ask for documentation while on board) in spite of that the c.s. rep did all she could to at least get a check for the day I spent off the ship and in the clinic. The rep was patient, understanding and gave me a very good understanding of what to do when you have a reportable incident.
Pamela H. would recommend this plan to a friend or relative.
10 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
LOVE IMT...they are there to help you get the best plan/coverage for your needs. It is good to have peace of mind. We didn't to use it, thank goodness. Thanks for being there.
Theresa E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Very satisfied
Deborah B. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
The only snag for me was that I was never emailed my confirm and had to call to get it. Otherwise no complaints
Jonathan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. Unfortunately, although rare, email confirmations are sometimes blocked by the email provider as they are mistaken for spam. It is always prudent, as you did, to call customer service should you not receive your confirmation within 24 hours.
    Aug 19,2013
The trip included a
cruise
tour
InsureAssist TravCan Premier
The agent at the 800# was knowledgeable and helpful. He helped me find the best plan. The option I selected was about half the cost of the plan offered by the tour operator and had more coverage. Thankfully, we did not have to make a claim.
Susan L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
I like to have the security of travel insurance. InsureMyTrip provides clear explanations of coverage and price and plan comparisons.
Mark M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Yes I would recommend you. I feel so thankful that I didn't need the ins. but I felt so safe knowing that if something had happened I would be able to get home as quick as I could and not worry about the extra money I would need. It was a safe feeling.
Gordon V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
My review is of limited value because I am not sure how the IATCP plan would have performed if I had a claim. Fortunately, our trip was without incident, and we had a great time. I always wonder whether the insurance I purchase will actually cover my wife and I if either of us had a serious medical problem. Hopefully, we will never have to find out. If we had a problem and IATCP honored our claims, I would upgrade the rating to 5 stars.
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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