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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Italy rated International Medical Group
4.39 out of 5
197
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
Had to cancel and had the 75% cancel for any reason, supplied requested documentation and had my money back in 3 weeks, excellent service
JOANNE E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We buy trip insurance every time we travel and thankfully, have never had to use it. This trip I tried to use it as the flight we were booked on coming back from Spain was overbook. We could not get on. All our luggage was on it's way to the USA at that point!

I called to see if the travel insurance could help us and was informed I would have to pay for everything up front and file a claim. It would have been nice if we could of at least shown receipts and our credit card credited. We were talking about $1,000.00's of dollars, with air fare etc added to our personal account after spending 19 days away.

Just seems like there should be an easier way.
Gerald D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your excellent suggestions which we shared with iTravelInsured. Although there is always the possibility that the travel insurance industry may adopt similar ideas in the future, at this time travel insurance plans offer trip protection on a reimbursement basis which require that you pay up front and submit your receipts for reimbursement at a future date.
    Nov 25,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Thank goodness we didn’t need to file a claim, but the policy covered us as we needed, was easy to read and understand and was reasonably priced.
sara b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
A friend of mine was hospitalized on a cruise ship for one day and was billed $19,000. A medical occurrence can happen to anyone. It’s beyond foolish not to buy trip insurance. I’ve always been satisfied with InsureMyTrip policies. Signing up is easy and the prices are reasonable. It’s a peace of mind thing. I strongly recommend this company.
Susan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
We were happy with the plan. Since we never had to use it at all, we can't describe anything more.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
We didn't use the plan but knowing I had it was peace of mind. One of my family members suffered a fall during the trip and almost had to go to the hospital, and it didn't freak us out knowing it would be covered. Luckily it wasn't necessary and we could go on with no further problems.
We contacted the plan regarding it and the information we received was kind of generic, no specific place or doctor to contact, what is good in an aspect (you free to chose) but considering you are in another country, language, etc. we felt a little "abandoned". It would have been great to talk to someone in the country we were and having some "inside" instructions of what would be the best course of action.
All in all I will use it again, now knowing the limitations what will make me get better informed prior to travel.
Luiz S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Fortunate to not need to use the coverage. This plan has some very nice features and options which I believe are useful to many for no additional cost. Like cancel for any reason up to 48 hours before you leave. I would use them again.
Daniel O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Glad I didn’t need to use the insurance!
Roselyn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Given the potential secondary ramifications of the Thomas Cook failure on the eve of my departure, the InsureMyTrip plan offered additional coverage and security. My tour company subscribed to UK ATOL (insurance protection for group tours transit) but I feared that insurance fund would be depleted by the Cook failure. I have no idea how to prepare for future BREXIT risks and would like to see separate offers to address this.
Ann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. We have some plans that offer Cancel for Any Reason. There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.

    The Cancel For Any Reason benefit will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason benefit and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.

    Please feel free to call us for assistance as well. You can reach a licensed representative at 800-487-4722.
    Oct 18,2019
International Medical Group iTravelInsured SE
Representative was very knowledgeable about the plan and answered all of my questions. Like the fact that you could add on as needed when adding additional charges.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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