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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the United States rated International Medical Group
4.47 out of 5
347
ratings and reviews
95%
recommended
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Filed claim
International Medical Group iTravelInsured LX
I filed a claim for Cancellation for Any Reason. The paperwork wasn't bad and they refunded me the advertised 75% of the cancellation penalties.
Jonathan M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I insured my hotel costs since they had to be paid 30 days in advance and were non-refundable. Having the insurance meant I didn't have to worry that something might cause me to have to cancel trip. My air fare was not an issue since Southwest allows you to bank a ticket.
Marcy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
won't travel without this plan its great
Mark D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Fortunately I did not use the trip insurance. I did have peace of mind having it.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Frankly, it’s hard to rate a plan without having filed a claim.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
It is great to have these policies available for travel. It gives you peace of mind when traveling.
Nancy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Glad I didn’t need to use the coverage but comforting to know I could’ve, if necessary.
Renee O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We returned from our trip one day ahead of schedule so clearly there was trip interruption.
My husband became ill and our doctor saw him the morning after returning home and filled out necessary paperwork. He was put on blood pressure medication.
Because he was ill and unable to drive home (4 hours), we were fortunate to have our innkeeper obtain a driver for us to bring us back to NY. Another driver followed to take our driver back to MA.(Cost: $500)
This expense was not prepaid (a reason cited for not covering the $500). In emergency situations, one cannot prepay unforeseen costs!
The policy pays for an economy plane ticket home, however, we traveled by automobile, so the cost of returning hime should have been covered!!
Howard B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn of the unfortunate event that occurred during your trip. Comprehensive plans are designed to cover as many risks as possible, but it is limited in regards to what expenses are deemed reimbursable. Unfortunately, it was determined that the expenses incurred for the interrupted trip did not fall within the scope of Trip Interruption for this specific plan. In the future, please consider calling us prior to purchasing a plan so that we can assist you in understanding what expenses the policies cover you for in the event of a covered claim. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Oct 02,2019
International Medical Group iTravelInsured SE
Confused about the wording of the policy. Bought it at a high price then just hoped it would work should need be. Didn't want trip insurance but only medical coverage. The 2 coverages seemed inseparable. I have health insurance so you may only have been needed in a truly bizarre incident. You should take into consideration if we are insured and our health is very good with only basic medications needed.
Robberta Z. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback.

    You chose to purchase the International Medical Group's iTravelinsured SE plan. This is a Comprehensive plan which is the most widely known form of coverage and includes Trip Cancellation and Trip Interruption in additional to Medical and Emergency Medical Evacuation for a single trip. The iTravelInsured plan does not offer medical coverage without purchasing trip protection.

    Since purchasing travel medical coverage does not require a medical examination prior to purchase, there is no sure way for the providers to separate and recognize "healthy travelers" for a lower rate. Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    Nevertheless, there may be alternatives to coverage which we can discuss with you the next time you travel. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722. We would be happy to assist you.
    Sep 06,2019
International Medical Group iTravelInsured LX
We didn't need to process a claim so I don't know how easy it is to deal with the company from that side. I was just grateful that if I needed to cancel our trip due to almost any reason, I could. What I purchased with this policy was the ease of mind knowing I could recoup some of the costs if needed. Thank you.
Camille B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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