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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the United States rated International Medical Group
4.47 out of 5
347
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured LX
Great peace of mind. Glad we didn't need to use it!
Michelle M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Trip was great. Happy we did not need to use the insurance for any reason. But, knowing we would be covered if needed helps for peace of mind.
Paul V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Fortunately we did not have to file a claim. However, this plan had all that we needed at a fairly reasonable price.
Michael P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Need to know if a claim is needed while in another country, will the insurance pick up the costs or will we have to pay "up-front" and then get reimbursed. Just learned of a friend who had to pay out-of-pocket for a medical emergency in the amounts of $20K plus before they could get medical evacuation and they had a similar insurance plan. If that is the case, this is not a good plan to have.
Patricia T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for reaching out to us for this information. Since travel insurance plans vary significantly among companies, plans and states, we cannot fairly comment on the claim settlement for another insurance provider. However, we can review the terms and conditions in your plan which included a Primary Medical limit of 150,000 USD per person.

    "Accident and Sickness Medical Expense"

    "Benefits will be paid for the Covered Expense incurred, up to the Maximum Benefit Amount shown in the Schedule of Benefits, as a result of a Covered Accidental Injury or covered Sickness, which first occurs during Your Trip (of a duration of ninety (90) days or less for Sickness). Only Covered Expenses incurred during Your Trip (of duration of ninety (90) days or less for Sickness) will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will include one thousand dollars (1,000 USD) for expenses incurred during Your Trip for emergency dental treatment. Only expenses for emergency dental treatment to natural teeth incurred during Your Trip will be reimbursed. Expenses incurred after Your Trip are not covered.

    Benefits will not be paid in excess of the Usual and Customary Charges.

    Advance payment will be made to a Hospital, up to the Maximum Benefit Amount, if needed to secure Your admission to a Hospital, because of a Covered Accidental Injury or covered Sickness. The Program Medical Advisor will coordinate advance payment to the Hospital."

    Please feel free to call us at (800) 487-4722 if you would like additional information.
    Mar 26,2019
The trip included a
cruise
tour
International Medical Group Patriot Multi-Trip America
Did not have to file as claim. But it is assuring that I have your coverage
Doria Maria Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot America Lite
I never needed any medical requirements during my trip so it would be hard to tell myself how I had experienced that plan
UTKARSH P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
the people on the other end of the phone know all the ins and outs of navigating the small print and details-- they're a well informed group of service representatives and give you the assurance you're 'well-covered'
Harriet P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
makes my life so much easier not having to worry about anything.
Mark D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
The rental car coverage insurance does not extent to "exotics car " or any car above $40000.
Patrick M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative. The International Medical Group iTravelInsured LX plan does list the following as part of the exclusions for Rental Car Damage:
    "rentals of trucks, campers, trailers, motor bikes, motorcycles, recreational vehicles or Exotic Vehicles;"
    Exotic Vehicles is defined in the certificate as follows:
    "means Alfa Romeo, Aston Martin, Auburn, Avanti, Bentley, Bertone, BMC/Leyland, BMW M Series, Bradley, Bricklin, Clénet, Corvette, Cosworth, DeLorean, Excalibur, Ferrari, Iso, Jaguar, Jensen Healy, Lamborghini, Lancia, Lotus, Maserati, Mercedes Benz, MG, Morgan, Pantera, Panther, Pininfarina, Porsche, Rolls-Royce, Rover, Stutz, Sterling, Triumph, and TVR, or any antique or any other car with a Manufacturers Suggested Retail Price (MSRP) over forty thousand dollars (,000)."

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jan 07,2019
International Medical Group iTravelInsured SE
Having this plan brought peace of mind especially traveling with a couple of kids.
Joan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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