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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the United States rated International Medical Group
4.47 out of 5
347
ratings and reviews
95%
recommended
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Filed claim
International Medical Group iTravelInsured LX
Without a need for a claim, it's simply speculative as to how the policy would have performed but based on what was presented, it would appear that the policy was worthwhile hence my purchase.
Greg K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America Lite
Buying it was easy, read reviews elsewhere from customers who had filed claims. Depending on the case, some reviews were good, others not so. I bought it based on coverage and affordability, and general reviews.
Paulina G. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
This kind of product is needed for certain people and situations. In this case, my teenage daughter and her boyfriend had air tickets to join me and my husband at our summer home for a one week vacation. We started to wonder if their relationship would last that long, so I looked on line to see if there could possibly be any such thing as a "cancel for any reason" travel insurance plan.

I was pleased to find that it does exist. I called and spoke with the rep who told me even young love like that is okay for a reason to cancel. I bought the plan for his and her tickets. Happy ending is that alll 4 of us had a great vacation together, but it was nice to know it would have been covered if the romance had ended before that.
Wyndra B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Didn't have to use, but reasonable prize
Soneata R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Very professional website, phone app was well designed and easy to browse. Although I never had to use it, all the possibilities were included, and I had no doubt it would have been helpful.
Tamara T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America Lite
I would like more coverage even if the insured person is older.
Carmen U. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
My insurance claim was denied because my I moved to a city which was under 250 miles. I thought that clause itself was ridiculous. I mean how can one even expect me to travel 250 miles for a flight. This is the reason I hate insurance. They constantly have these ridiculous hidden clauses. The primary reason I bought this insurance was it was under category 'Cancel for any reason' . And I was denied a claim for cancellation despite having a god enough reason.
homan krishna A. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking the time to help your fellow travelers by submitting this review.

    We understand that it is never pleasant to receive a denial for reimbursement under the Trip Cancellation coverage. However, your reason to cancel your trip must be specifically stated as a covered reason in the policy. Since your iTravelInsured LX plan specifically stated that you would be reimbursed under Trip Cancellation for "...a permanent transfer of employment of 250 miles or more...", your claim was denied after you indicated that your relocation was less than 250 miles of your original employment. Please keep in mind that you would have able to review the list of covered reasons in your plan prior to your purchase by simply clicking on the dollar amount of Trip Cancellation within your quote.

    With respect to your policy, the Cancel for Any Reason coverage, a time-sensitive coverage, was only available to you if you purchased your policy within 20 days of your Initial Trip Payment. Since you purchased this policy on 6/13/2016 and your Initial Trip Payment was made on 5/16/2016, unfortunately you were not eligible for that coverage.
    Sep 20,2016
International Medical Group Patriot America Lite
The plan was what was needed for my sons holiday to the states and covered everything.
John Byron R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America Lite
The real test of the plan would be if I needed to actual use it. That's when I learn if its any good or not. At the moment all I can say is I paid for something I did not use and it appeared to cover what I needed ( in insurance its often the small print that is the killer). I'd probably try it again until such time as I need to use it then the real test/review would follow.
Jasbir S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
I purchased full coverage early enough to qualify for a Pre-existing Condition waiver, plus Cancel for any Reason. Unfortunately I could not travel as a medical condition came up just prior to travel. I notified the insurance company via email prior to the trip asking for guidance. I got a canned response with claim forms. I filled them out and even submitted a signed doctors note stating I could not travel. They say not to call for a while. A month goes by, I call to see that everything is in order. They say it will be resolved the next week and I should receive a check. I receive nothing. I call again. They are requesting documents that do not exist. You cannot produce them. My claim will not be fulfilled. I had to file a complaint the State Department of Insurance and the BBB. All this trouble over ~ $365. Avoid this company and policy if you just possibly might need to file a claim.
Robert Y. would not recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We are pleased to report that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Aug 19,2016
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