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Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.

To learn more, see the iTravelInsurance LX product page.

Customers rated the International Medical Group iTravelInsured LX plan
4.46 out of 5
649
ratings and reviews
94%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured LX
We have purchased this plan many times over the years, but never needed to file a claim, which is the real test of the policy. In terms of coverage, it was exactly what we wanted, but again, it was never tested.
Richard J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Fortunately, I did not need to use any of the plan provisions
Kathryn S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
I didn’t have to make a claim but was comfortable knowing if I had a medical emergency, I had coverage. I basically got the insurance only for the medical coverage, and the price was very affordable. I would definitely recommend this insurance to travelers, if for no other reason but to put their mind at ease about any onboard medical issues.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I had peace of mind with this plan
Pin-Chang C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Never used plan's benefits. But coverage looked decent
Irina B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
It’s hard to rate something you never had to take advantage of. I felt the coverage was what I needed but I always worry that if I need to file a claim that I won’t get all the information you need and it will be rejected. Seems when issues pop up everything moves so quickly and things get forgotten.
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Did not need to use the plan so not sure of coverage and ease of access.
The agents were very accessible and accommodating during the buying phase.
Lynn F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
This is just to let you know that while we were satisfied that almost all of the claim we made was reimbursed - the tedious process of the entire thing was very distressing.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Joseph V. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). While we were pleased that your claim was settled, we are sorry to hear we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Jan 08,2024
International Medical Group iTravelInsured LX
This International Medical Group iTravelInsured LX plan is my go to plan for international medical insurance when traveling outside of the US. Fortunately, I've never had to make a claim, however the purchase process is simple, straightforward, and reasonably priced.
Jeffrey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
I am always skeptical about insurance when it is time to file a claim and they usually look for excuse not to pay but at the time of covid, they actually paid with little to no difficulty. I thank them for it.
Afshin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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