Travel Insurance Reviews International Medical Group iTravelInsured LX
iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.
To learn more, see the iTravelInsurance LX product page.
The trip included a
tour
International Medical Group
iTravelInsured LX
It is hard to write a proper review if you did not use it. I was fortunate that I did not have to use it, but it gave me the peace of mind knowing that if something had gone wrong I was covered. It was a well-rated plan, covered all of my concerns, and was recommended by Insuremytrips - who was recommended by consumer reports, so I thought it was worth spending a little extra just in case.
Cameron S. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured LX
Fortunately we did not need to put in any claims. The policy was robust and gave us peace of mind knowing that if there were COVID issues we would have had coverage for the expenses.
Daniel O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured LX
Trip delayed
Sarah H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured LX
It gave me extra assurance during this COVID pandemic to have trip insurance...thankfully that we did not have to use. Of particular note was the "Travel Delay" section of our policy which promised 10 days of coverage if we were denied entry into the US due to a positive COVID test. 10 days of coverage was better than most other policies. As long as the US has the requirement to show a negative COVID 19 test the day before reentry, be sure to check the "Travel Delay" portion of your policy, and know how to engage it if you need to.
Robert K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
International Medical Group
iTravelInsured LX
I was looking for additional medical coverage and was able to find a plan that had what I wanted as well as a few little extras for a reasonable price. Thankfully I didn’t need to make a claim but it was worth having peace of mind.
Douglas N. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
HI guys...in extenuating circumstances my trip was postponed by two days, then had to be cancelled, I drove over 2,000 extra Km and had to spend an extra 2,200$ on alternate transport. The kind lady on the phone who spoke w/ mentioned I had to have "proof" of my delay....at an international border there is rarely anyone who will give you "proof" that entry is being delayed, that am aware of. Because I did not have this proof, essentially NONE of my extra expenses were covered and have no way to recover the lost time driving, taking a ferry (for 2,200$) much less any possible refund on the original purchase of insurance policy itself. AM not at all dissatisfied w/ customer service, quite the contrary as ever one have spoken to is really doing their best...would be helpful to know I needed "proof" of delay in the first place, any help that's still available is much appreciated
michael s. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
International Medical Group
iTravelInsured LX
Fortunately I did not need to use the coverage, so I can't really respond regarding the claims service.
Linda M. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
As always, I am happy when I do not have to use your coverage. I thought it covered all of our possible needs for a reasonable price.
Leslie H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured LX
Unfortunately, I feel truly misled about my coverage.
Francesco L. would
recommend this plan to a friend or relative.
-
Sally
Thank you for your review. Please see the following response from IMG.
"We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact."Dec 01,2021
The trip included a
cruise
International Medical Group
iTravelInsured LX
Purchased this plan because it would cover preexisting conditions. Had to cancel my March cruise on Doctors orders not to travel after change in my medical condition. I have been fighting with this insurance company for nine months and the still have not payed my claim. The keep losing my Medical record documents that the doctors office send them and they are asking for records for 60 days prior to when the insurance was purchased even though my Doctor sent them a note that there are no medical records for that period because my health was good then. They say they cannot reach my doctors office on the phone when my Doctors office says they have not called even thought the doctors office has been waiting for there call. I would never recommend IMG iTravelInsured or use them again.
John K. would not
recommend this plan to a friend or relative.
9 of
10 people found this review helpful
Thank you for your feedback. We are sorry to learn you were unable to travel. Please see the response provided by IMG below:
"We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note IMG is required to administer our insurance plans in accordance with the terms and conditions outlined in the policy. Benefit eligibility can only be determined based on the circumstances of the loss and supporting documentation supplied with a claim. We do not show record of a claim filed with IMG under this policy. If you would like to file a claim or have additional questions regarding your coverage, please contact the iTravelInsured claims department at [email protected]"