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Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage. The plan also adventure sports and activities as covered reasons for emergency medical care.

To learn more, see the iTravelInsurance LX product page.

Customers rated the International Medical Group iTravelInsured LX plan
4.52 out of 5
281
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
I was fine on this trip, but I used this company for a previous trip and needed to use their services. I received compensation for an "Interruption for any Reason" claim. All worked out. Just remember to have exact amount that you pay for trip insured and call them right away to get you home. Don't do on your own. Keep all receipts. They will do the flight search and booking for you.
Nancy L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
We had a major issue with IMG and InsureMyTrip. As we incurred additional travel expenses and requested increased coverage we received confirmations for the increases from InsureMyTrip but IMG was not billing my credit card due to some error in their systems. It took months to get this straightened out and then only with my constant intervention. I don't think InsureMyTrip was as helpful as it could have been in assisting me to resolve this with IMG.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Upon receiving your review, we did read through the issues that arose when you called to increase your total trip cost. We certainly agree that it should not take 2 months to resolve transactions that are usually completed within 2 days. Once again, we apologize for your frustration and will take extra care that this does not happen again.

    Please call us at 800-487-4722 if you have further questions.
    Aug 24,2018
  • IMG RR Team Account
    International Medical Group
    Photo
    We apologize for this inconvenience while we experienced this system glitch. Thank you for your patience and hope you had a good vacation.
    Aug 28,2018
International Medical Group iTravelInsured LX
The plan seemed to cover all of the items that were of concern. Foreign health insurance, trip cancellation, and trip alteration among them. Fortunately, we did not need to make a claim. I could not figure out how the "pre-existing condition waiver" worked. I acquired the insurance within 30 days of making my initial trip payment and within 24 hours of making my final non -refundable payment. I wanted only the two payments for transportation to be covered. All others were refundable. I assume that we were covered for pre-existing conditions. I need to be sure prior to our next trip.
James Phillip W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    The policy that you purchased included a waiver for pre-existing conditions with the following conditions met:

    "a) Your Payment or Deposit for this Policy and enrollment form are received within 24 hours of the final Payment for Your Trip or before the final Payment for Your Trip; and
    b) You are not disabled from travel at the time Your premium is paid."

    In the future, please consider speaking with us prior to purchasing a policy. We would be happy to provide you with an explanation of the pre-existing conditions exclusion and the requirements for the waiver to be included. The requirements are specific to each plan can vary from state to state. We can be reached at 800-487-4722 or send an email to customercare@insuremytrip.com.
    Aug 16,2018
The trip included a
tour
International Medical Group iTravelInsured LX
Peace of mind when traveling abroad.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Did not file a claim thus can only comment on the purchasing process. This was fine.
Timothy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I did not have to use any policy benefits so can’t speak to the coverage. It DID give me peace of mind, believing that if I got into a medical crisis I would have funding for medical care.
Shawn E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
Happily, I didn't have to use the insurance and it was reassuring to know that it was there. This plan provided the best coverage for me at a very reasonable price.
Sig S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I did not need to use the insurance but it gave me peace of mind knowing I had it if needed.
Marian K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
I especially appreciated your email communication after I purchased the plan. Your email listed all the contact information which I would need in the event of any service or claim issue. I’m thankful that I did not need to contact your service department or your claim unit,, but it was nice to know that I had all the necessary information if it were necessary to do so. Very thoughtful and professional.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Thank GOD I didn't need to use it, just wish there was a small reward for not using it. ( Possibly a discount on my next purchase???)

Thank You Very Much, It was very comforting to have the coverage.
Dwight C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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