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Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage. The plan also adventure sports and activities as covered reasons for emergency medical care.

To learn more, see the iTravelInsurance LX product page.

Customers rated the International Medical Group iTravelInsured LX plan
4.52 out of 5
328
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured LX
Thank God, we did not have to use any section of the plan, but it gave us peace of mind. It was very reasonable for that enormous benefit.
Diane C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
I am happy to report that we both were healthy and accident-free on this trip...so we had no reason to use our insurance with you. However, we have not been so lucky in the past, and we continue to choose coverage with you because of your excellent service and prompt payment of claims.
Denise J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jul 02,2018
International Medical Group iTravelInsured LX
Although I don't believe I can give a fair review because we didn't have to file a claim, the process and the product as presented appeared to be able to cover any of the issues we might have encountered during our travel. Given that, I will probably purchase this same insurance product the next time we travel, if it is still available.
Camille B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Having a plan with the ability to cancel my trip for any reason gave me great peace of mind!
Yours is the only plan that has this, so a big THANK YOU to you!
Stephanie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for taking time to provide your review.

    Although we are pleased to hear that you were happy to purchase the IMG iTravelInsured LX plan including Cancel for Any Reason, nevertheless it is not the only plan shown on our website that offers that option.

    Please feel free to call Customer Care at 800-487-4722 in the future if you have any questions when purchasing a plan.
    Jun 20,2018
The trip included a
cruise
International Medical Group iTravelInsured LX
I very much appreciated the specific elements of coverage this plan provided, and I am very grateful that we did not need to utilize it!
Yvonne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I think it is ridiculous to offer trip cancellation coverage (cancellation for any reason) but then have a stipulation stating that you can't cancel for any reason unless it's more than 72 hours prior to your trip. If you have an emergency the day before your trip you're not covered.
Michael C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your review.
    However, we believe that you are confusing Trip Cancellation with the optional Cancel for Any Reason coverage.

    Trip Cancellation reimburses you if you must cancel your trip prior to departure for a "covered" reason. The number one covered reason for Trip Cancellation is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote.

    Cancel for Any Reason allows you to cancel your trip prior to departure for other than a "covered" reason. There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10-21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip must be canceled more than 2 days prior to departure date. If you meet all 3 of these conditions, most of the policies will reimburse you for 75% of your penalties, unless otherwise noted.

    The Cancel For Any Reason will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason Rider and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.

    In the future, you may wish to call Customer Care at 800-487-9422 for assistance when quoting or purchasing the policy.
    Jun 20,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
This policy had the coverage we were looking for. However, there was predicted storm on departure day for our trip. I tried to call on Memorial Day (day before departure day) to ask a question about coverage and actions I should take in case of flight disruptions. Offices were closed and emergency contact information was not accurate. I discussed with Insuremytrip reps who were surprised. They tried to contact IMG as well and were unsuccessful. If I had been on my trip and been trying to call with an emergency, not being to get in touch with the insurance company would have been a problem.
Roland C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Jun 15,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Thank goodness we didn’t need to use it.
Warren K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We didn't use any coverage, so can't give any review on policy service. I liked the InsureMyTrip user interface -- it told me what I needed to know about coverages and allowed me to compare policies easily, including reviews from people who had had cause to use their coverage. And it gave me some confidence that the companies had been vetted.
Bruce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Luckily, I did not need to use it, but it was good to have all important items covered.
Margarita U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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