Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze
The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.
To learn more, see the John Hancock Insurance Bronze product page.
The trip included a
tour
John Hancock
Bronze
The plan covered my trip and paid when I had to cancel. Communication with the company was difficult. I used their online form to start the claim but then the site would never allow me to upload neccessary documents. When I asked for help with this I got no response. I had to attach and email everything and this was cumbersome. Several times I was told they needed the information again, sometimes as often as three times, which required more emails. I got the distinct impression they were trying to wear me down. However, eventually they did pay the claim. I was also surprised to find that they outsourced the claim to a third party. I did not deal with them directly.
Dianne H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Claim processing has been terrible. It seems like the whole point is to get you to give up so they don’t have to pay. Extremely dissatisfied
Madison M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
It’s always a good thing to Purchase insurance for a trip. I didn’t have to use it, but I’m glad I had it.
Nadine W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
I didn't have any occasion to use it, but it was good to know it was there just in case
Angelica J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Easy to set up and a reasonable price. Great for peace of mind. Luckily we didn’t need to file a claim.
Patricia F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
The small print said the claim didn’t cover countries at war. Well, Israel wasn’t at war when I bought the policy. The war started because of a terrorist act which was covered by my policy. I’m very dissaisfied.
Elizabeth S. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I felt more secure in my first international trip having this coverage. Fortunately, I did not need it but was glad to have it. Just in case!
Susan S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Great price! Thank God I had no
Claim!
Claim!
Catherine K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Peace of mind for a reasonable price
RUSSELL W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Did not have to use the insurance but glad I had it covering our trip in case we needed it!
Janet P. would
recommend this plan to a friend or relative.