Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
The trip included a
cruise
tour
John Hancock
Silver
We had no issues, so we were very pleased.
John H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Always great customer service
Cara B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
So glad we had this coverage during Hurricane season! Process of filing a claim was less painful that anticipated and communication was great.
Cynthia R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
I did not have to make any claims, but piece of mind, knowing I had. I had same plan in June 2023, and had to make claims, everything covered well. Is why I chose this plan again.
Barbara Ann L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Although I needn't need to claim on the plan, it gave me peace of mind. I was confident that had I needed to file a claim, John Hancock would have been there taking care of me.
Gregory K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Did not need to use
Patricia G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
This place is a total scam. You sell policies based on comparison summaries, which grossly mischaracterize the coverage. For instance, apparently cancelled flights are only covered if the destination airport ceases ALL operations for 48 Hours. WHEN IN MODERN HISTORY HAS THAT EVER HAPPENED? Of course that is not what people think when they read your summary that says "we'll cover your cancelled flight". Total scam. TBD if we file a complaint with our state insurance board.
Cody B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
My plan clearly stated that it covers additional travel expenses incurred if there is a delay or cancellation but somehow my insurance processor does not acknowledge that when your flight is diverted into an alternate airport 3 hours from my original destination, that same day last minute car rentals are inherently more expensive then what your pre booked car rental into your planned destination airport will be. And the system of not having access to someone is lousy. I have to call them to request a call back. Hard pass on John Hancock policies on my next trip.
Willian K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Peace of mind, but very expensive plan, if someone has to cover 6-8 trips a year comes out to be too expensive.
Need to come out with some yearly plan, covering unlimited trips.
Need to come out with some yearly plan, covering unlimited trips.
Harcharan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
I originally insured my trip right after I booked it. I was under the impression I insured the trip for me and my wife for the total cost for both of us. 10 days prior to the trip I realized my wife was not insured and I was insured for twice the amount of my portion of the trip. I was not allowed to modify my policy to the actual amount and was compelled to cancel and reinsure for half the original amount and as expected, purchase a new policy for my wife. In total, we got less coverage for a bunch more money. I didn't have this problem on previous trips using another company. I'll go back to the other company for our future trips.
Tracie G. would
recommend this plan to a friend or relative.