For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews MEDEX

For more than 30 years, MEDEX has been providing protection from the costs associated with emergency medical treatment, medical evacuations, return of mortal remains, and even travel for a loved-one to come to your bedside should you become hospitalized. A leader in the travel assistance industry, MEDEX operates 24/7/365 to assist millions of travelers around the globe.

Learn more about MEDEX.

Customers rated MEDEX
4.61 out of 5
834
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
MEDEX SafeTrip - Single-Trip
It seemed to cover everything I was concerned about.
Barbara B. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
MEDEX TravMed Choice Outbound
Old adage... insure only what you cannot afford to lose.
I purchased only emergency medical/evacuation insurance (not trip cancellation) and paid a fraction of what other insurance carriers were charging. What I bought was peace of mind. Thanks!
Pamela T. would recommend this plan to a friend or relative.
9 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Abroad
Follow up with Frontier MEDEX was required to obtain ID cards & InsureMyTrip customer service was exemplary in assisting. Not sure if I would select Frontier MEDEX again as if I needed to file a claim, I would be concerned I might need assistance from InsureMyTrip to get through to Frontier MEDEX.
Dennis U. would recommend this plan to a friend or relative.
9 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
Easy all the way!!!!!!
ZARA N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Abroad
Great customer service! Fortunately we did not need to use the insurance....but the fact we were covered upto 100k was reassuring !
Ashis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
MEDEX TravMed Choice Outbound
No incidents, but felt confident if there were, Frontier would deal with it.
Mathilda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Choice Inbound
I purchased my travel insurance on 6/26/13 utilizing email fulfillment to "expedite" the process. However, despite repeated emails to customer service and assurances I would obtain the actual policy info from Medex "immediately" I did not receive the actual insurance documents and ID card from Medex until 7/3/13, a week later!

While I understand InsureMytrip is the facilitator in this matter, I simply fell through the cracks while waiting for documents I should have received immediately. Bottom line, there was no basis in this situation to be happy with the poor customer service I received.
LAUREN D. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. Unfortunately, there was a delay in transmitting policy information for FrontierMedex policies during a short period of time around the date you purchased your policy. This has now been corrected. I apologize for the frustration this delay caused, and rest assured we take matters such as this very seriously, and work with our business partners to correct them as quickly as possible.
    Jul 24,2013
MEDEX TravMed Choice Outbound
Neither my wife nor I had to use the Frontier MEDEX TravMed Choice Outbound plan that we purchased for our month-long trip to China, so we cannot rate the plan on actual performance. However, we felt sufficiently comfortable with the published plan provisions and the reviews we read to have purchased the coverage, and we were a bit more relaxed in our travels throughout China knowing that we had the coverage should it be necessary to use it.
Judson T. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
MEDEX TravMed Abroad
A very professional organization. We will use your company again.
Fedele P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
MEDEX TravMed Abroad
Purchasing and getting the policy was simple. I can't comment on processing a claim, as we didn't have any need for medical services.
David B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. Berkshire Hathaway Travel Protection
    (4.65)
  3. International SOS
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.48)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.24)
  5. Generali Global Assistance
    (4.21)