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Travel Insurance Reviews Medjet

Medjet is a domestic and global air medical transport membership program based in the U.S. If a Medjet member becomes hospitalized more than 150 miles from home and meets transport criteria, Medjet will arrange medical transport to the hospital of their choice within their home country at no additional cost. All the member pays is their membership fee.

Learn more about Medjet.

Customers rated Medjet
4.64 out of 5
148
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
Seemed a bit pricey but then again, since we did not need the policy, by definition insurance seems unnecessary (until you need it).
Peter G. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
No one will probably ever read this review because the company obviously "curates" the reviews. If they are like may sites that self-publish reviews it is possible that fake reviews have been posted. Just ask yourself the question: Why would anyone write a review for one-time insurance they never used? Makes no sense. Some sites give you the option of showing the reviews with claims and they are rarely five stars.

Also, you may buy the policy from John Hancock which has a great reputation but the claims are actually processed by some company you've never heard in the midwest, like Seven Corners (check them on Yelp). So it is actually impossible to read see reviews for the company that actually processes the claims. Once you have made a claim and obtain the name of the claims processor if you go to Yelp and find an overall 1 Star rating and hundreds of horror stories about the claims process. In my experience claim will take 2 to 3 months if you're lucky and possibly never if they invoke the numerous loopholes in these policies.

Then you have another layer of websites like this one that publish "ratings" for companies they represent and articles from Forbes and other sources they pay for the media"reviews". Notice they are all five stars. Finally, you have google who is only going to display positive reviews and information provided by their paying customers, the insurance agent, insurance companies and the hidden companies that you actually deal with if you have a claim. Also note that although you can post a review for your local insurance agent on google there is no option of posting an unedited review for this site, John Hancock or other insurance companies on google, interesting...

Hopefully, the people that review these reviews will find this one worthy. However, I suspect they will be laughing with their workmates as they hit the delete button!
Penny V. would not recommend this plan to a friend or relative.
6 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
Great product. All I need when travelling is medical repatriation in case of an emergency. This policy provides just that at a very reasonable price.
George C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Medjet MedjetAssist Short Term
Peace of mind knowing we had a ride back home.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
I purchased the Evacuation Insurance and luckily didn't have to use it. However, it was good to know it was there in case. Easy to sign up and reasonably priced.
Carolie H. would recommend this plan to a friend or relative.
2 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
No one knows the quality of insurance until a claim is made but this gave me peace of mind knowing that if I needed to be evacuated this company has the knowledge to handle it.
Debra P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Expatriate
I'm glad we have never had to file a claim. The price was good, so we purchased the product. Glad to see you are following up, keep up the good work. We'll be purchasing your policy again next year.
Carmie D. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Medjet MedjetAssist Short Term
The plan gave us a sense of calmness and security during our trip.
Mary C. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Medjet MedjetAssist Short Term
We fortunately didn't have to use Medjet insurance. I provided peace of mind that it was there if needed.
Peter P. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 5 star review for Medjet's Short Term plan.

    However, please note that Medjet is a medical transport membership program, not an insurance plan.
    Medjet does not and will not reimburse or indemnify Members for expenses incurred.

    Please call us at 800-487-4722 if you have any questions or concerns.
    May 28,2019
The trip included a
cruise
tour
Medjet MedjetAssist Annual
Fortunately, I didn't have to use the Medjet medical evacuation plan that I purchased but I felt good knowing that it was available if needed.
Marlin M. would recommend this plan to a friend or relative.
3 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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