Travel Insurance Reviews TripAssure Advantage Asset Plus
The Advantage Asset Plus plan from TripAssure offers Trip Cancellation and Trip Interruption coverage as well as a broad range of other coverages to help protect you while you are traveling. Post-departure coverages such as Baggage, Travel Delay, Medical, and Emergency Medical Evacuation can help to reimburse you for covered incidences that may occur while you are traveling. This plan offers added benefits such as Pre-Existing Conditions Waiver and Cancel for Any Reason.
To learn more, see the TripAssure Advantage Asset Plus product page.
TripAssure
Advantage Asset Plus
I filed a claim which took 5 months to get paid. I have accepted that the terrorism clause in the plan was worded poorly, and forced me to invoke the "Cancel for Any Reason" benefit of the plan, which only pays 75% of cancellation fees. The terrorism clause was worded such that the U.S. Government has to officially call the event an act terrorism. In Israel, there are things that occur that don't get officially designated by the U.S. State Department as terrorism. The cancellation for terrorism part of the plan was cleverly worded to leave a gap where some terrorist acts are not covered if they don't make the State Department radar. Now for the claim, although I sent in all the proper documentation, they were looking for a specific form of documentation from the airline on the cancellation fee, which was difficult to obtain. Eventually, I did get this resolved, and they did pay the claim.
David M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
TripAssure
Advantage Asset Plus
It was very regretful to cancel my trip to visit my parents in Venezuela; the country's government has made it hard for travel. The only comfort I had was to have our trip reimbursed for different travel dates, hopefully soon in the future. M.H. Ross refunded the trip cost as promised, and in a timely manner. This is a reputable insurance company, and I would recommend them. Hopefully, you won't need to cancel your trip, but rest assured that you are in safe hands if you purchased Cancel For Any Reason coverage.
Jose d. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
TripAssure
Advantage Asset Plus
I felt secure enough, and well covered by this policy. Also, I had to call early on because I had to change my return day. The customer service representative was cordial, and able to correct my coverage. Thanks!
Lolita B. would
recommend this plan to a friend or relative.
TripAssure
Advantage Asset Plus
I did recommend this to a friend, who purchased a policy. She made a claim when she suffered a medical emergency in Singapore, and so far is pleased with how it has been handled.
Jennifer A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TripAssure
Advantage Asset Plus
Would like to have the ability to cancel within 24 hours under the cancel for any reason policy. Under the current policy you must cancel within 48 hours.
Joseph V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. All of the Cancel For Any Reason polices on our website, require the travelers to cancel their travel arrangements at least 2 days or 48 hours prior to your scheduled departure.Nov 24,2014
TripAssure
Advantage Asset Plus
Did not need to make a claim. Can not attest to coverage and claims processing.
Frederic M. would
recommend this plan to a friend or relative.
TripAssure
Advantage Asset Plus
It was good security.
Doak D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TripAssure
Advantage Asset Plus
This plan covered the items I needed at a reasonable price.
Randall R. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset Plus
I purchased this MH Ross plan because it was the cheapest available that included a Cancel-for-any-reason benefit that I wanted on my hotwire.com nonrefundable hotel room reservation. Unfortunately my plans did end up changing so I had to file a claim.
I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.
Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.
Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.
Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.
Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
Shane G. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
TripAssure
Advantage Asset Plus
Did not have to use it so happy about that. Unable to review their clams process.
David E. would
recommend this plan to a friend or relative.
The wording of Trip Cancellation for a Terrorist Attack can be confusing, but the coverage is worded similarly in the majority of plan certificates. In the future, please feel free to call us for clarification. Unfortunately, none of the comprehensive policies on our website cover trip cancellation for the previously referenced events.
We advise customers concerned about war (declared or undeclared), political or civil unrest to purchase the "Cancel For Any Reason" benefit. There are usually three conditions that must be met to purchase a "Cancel For Any Reason" policy: The policy needs to be purchased within 10-30 days after making the initial trip payment/deposit, the entire pre-paid and non-refundable trip cost needs to be insured, and the covered trip must be canceled more than 2 days prior to the departure date. The majority of "Cancel For Any Reason" policies will reimburse 75% of the trip cost, unless otherwise noted.
We encourage customers to call InsureMyTrip prior to purchasing travel insurance to ask questions about coverage and receive recommendations based their needs. InsureMyTrip is open 7 days a week at 800-487-4722.