In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
There are different ways to define a specific coverage. My modest ($50) claim was dismissed on a technicality which I feel did not take into consideration the actual purpose of the coverage.
Therefore this insurance company has lost my future business.
And I will verbally discourage anyone I know from doing business with them.
A customer service person could contact me - if something were going to be changed however I am not interested in spending time listening to so-called "reasons".
Laura S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
You are correct in that this policy was not designed specifically for visa coverage. When looking to fulfill visa requirements we recommend that you give us a call and speak with a licensed representative. We are open 7 days a week and can guide you to the correct policy that can meet all of your visa requirements. We can be contacted at 1-800-487-4722.
We did not need to file a claim, so not able to comment on the process. Policy did provide us peace of mind for a trip that was relatively expensive with a lot of travel variables. Would consider using them again.
Kimberly N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we did not have to use the coverage for the trip but it was good to know we had it. The price seemed high but I think it was competitive, perhaps even less, than other companies’ plans.
Kenneth R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Service representive was so helpful. She was very patient and pleasant. Didn't need the coverage, but was happy to have it just in case of an emergency.
Patricia L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.