In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Purchased land arrangements then 12 days later purchased airfare. Understood financial default covered if purchase within 10 days of initial purchase and within 10 days of any additional arrangements purchased, so figured whole trip cost covered. After all, couldn't purchase for full amount until after got air fare to get there. Land supplier defaulted & stole our money. Filed claim. Twice they said they hadn't received my claim documents. Third time they decided I should have purchased within 10 day sof land arrangements, then somehow amended my purchase to add the airfare after I purchased it, & so denied default claim for land arrangements. Policy language certainly misleading, & I've been a lawyer for 42 years so if I didn't understand it...how could a non-lawyer? I won't purchase a Nationwide policy ever again.
Andrew T. would not
recommend this plan to a friend or relative.
Customer service told me I needed a medical letter stating certain items. When I went to file the claim, there was a specific medical form that needed to be filled out. So the person had to go back to the doctor for that. The expected time to even have the claim looked at was 30 days. I called after two weeks to make sure all was rolling along. She said that she couldn't escalate it until 30 days had passed. Then 5 days later the check for the entire amount of the trip that was cancelled showed up! So a view glitches but getting full recovery of trip payment was the goal. Accomplished!
Carla C. would
recommend this plan to a friend or relative.
The reason for the one m 4 not 5 star is that the cancel for any reason was voided if insurance not purchased within 14 days of booking trip which you don't really know til after the fact. I think that is an incredibly short window for a trip booked almost a year out. Especially when you did not book flights yet so I had to guestimate that expense. It was THE main reason I went with NW only to lose that coverage by just a day. If I use again I will just be sure to get insurance right away. Other than that it is a very comprehensive plan, especially with the any reason cancel and had some good extras related to bringing my pet and damage to rental. It covered all the bases well.
Jannyce B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Did not use, but easy to buy and had good coverage, The most important aside from trip interruption and all that is the medical treatment and evacuation with good limits.
CURRY H. would
recommend this plan to a friend or relative.