For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have tour rated TripAssure
4.43 out of 5
423
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
TripAssure Advantage Asset Plus
It was unclear that one has to insure ALL parts of the vacation, even the reusable parts of airline tickets, if one wants cancellation for any reason. We purchased cancel for any reason - very expensive - to avoid loss when canceling a vacation when we feel ill. Perhaps this was overkill. I am still unclear what would be covered if one selected the much less expensive cancellation for illness, which should be more appropriate for us. As senior citizens since we recover from illnesses slower than younger people we cancel trips when less ill than when we were younger, since we would not enjoy the vacation if sick even if we could stagger on to the plane. Its unclear what evidence they would require to refund expenses. Fortunately for this vacation we were healthy.
Mary Ann D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    We are happy to hear you were able to take your trip. Next time you are planning a vacation, please call us and we will be happy to explain all coverages to you.
    800-487-4722
    Eastern Time
    Mon-Fri 7:00am to Midnight
    Sat 9:00am to 6:00pm
    Sun 11:00am to 6:00pm
    Mar 13,2012
The trip included a
tour
TripAssure Advantage Asset Plus
All was great,however, I had insomnia for three nights which made skiing pretty difficult. May place a claim for difficulty?
Jonathan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
I selected this plan because last year I had the same plan for a trip to Israel. Last year I had to file a claim because I was delayed from leaving on time because of a rare ice storm in Atlanta. Not only did I miss a day of touring but had the expense of private transportation to meet up with the group. As a result of my satisfaction with M.H. Ross in settling this claim in a fair and timely matter, I will be a repeat customer.
David B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Bridge
Easy process. Gave us peace of mind. Thank you.
Gina A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
We did not have a reason to use the plan but was glad to have purchased it.
Joy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
No need to use but the peace of mind was worth the cost!
Timothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
Due to an injury, we cancelled our trip nine days before our planned departure. I submitted all the required forms and documentation to MH Ross on 8/25/11. I was told by MH Ross that a claim typically takes 10-15 working days to settle. The cancellation circumstances were very straightforward and not complicated. I know that our tour company was very prompt in responding to MH Ross' requests for verification. The communication with MH Ross was very unsatisfactory. I was not allowed to speak to the claims representative handling our claim. Except for one instance when a person (not our claims representative) returned my call, I initiated all the phone contacts even when I was told someone would call me back. The phone contacts I had were pleasant but the person had very little or no specific information as to why the claim was so delayed in processing and settlement or what if any steps I could take to speed up the claim settlement. I finally received payment for the full amount as requested on 11/9/2011. I think this was an excessive delay for no apparent reason.
Ann G. would not recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Bridge
It was tailored to my exact needs and concerns.
When I travel again, I will contact
InsureMy Trip.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
We needed the "Cancel for any reason" option, which was at a fair price, however we did not have to use it.
Signe A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Bridge
as it turned out, after I had bought the insurance, my credit card company started offering free trip cancellation/interruption and baggage coverage. then the tour company offered free medical evacuation coverage. so in the end, I bought much more from you than i needed to. Luckily, none of these coverages were used or needed.
Margaret L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)