Travel Insurance Reviews TripAssure Advantage Asset Plus
The Advantage Asset Plus plan from TripAssure offers Trip Cancellation and Trip Interruption coverage as well as a broad range of other coverages to help protect you while you are traveling. Post-departure coverages such as Baggage, Travel Delay, Medical, and Emergency Medical Evacuation can help to reimburse you for covered incidences that may occur while you are traveling. This plan offers added benefits such as Pre-Existing Conditions Waiver and Cancel for Any Reason.
To learn more, see the TripAssure Advantage Asset Plus product page.
The trip included a
tour
TripAssure
Advantage Asset Plus
Due to an injury, we cancelled our trip nine days before our planned departure. I submitted all the required forms and documentation to MH Ross on 8/25/11. I was told by MH Ross that a claim typically takes 10-15 working days to settle. The cancellation circumstances were very straightforward and not complicated. I know that our tour company was very prompt in responding to MH Ross' requests for verification. The communication with MH Ross was very unsatisfactory. I was not allowed to speak to the claims representative handling our claim. Except for one instance when a person (not our claims representative) returned my call, I initiated all the phone contacts even when I was told someone would call me back. The phone contacts I had were pleasant but the person had very little or no specific information as to why the claim was so delayed in processing and settlement or what if any steps I could take to speed up the claim settlement. I finally received payment for the full amount as requested on 11/9/2011. I think this was an excessive delay for no apparent reason.
Ann G. would not
recommend this plan to a friend or relative.
18 of
18 people found this review helpful
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