Travel Insurance Reviews

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited South Africa rated our travel insurance plans
4.46 out of 5
195
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
We had to cancel our trip at least 8 months before. I thought we would be able to get all our money back, but we were not.
Nancy C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. After cancelling your trip, you contacted AXA Assistance USA to cancel your travel insurance policy. The AXA Assistance USA Gold plan for residents of Illinois has a 10 day free look period, "You may cancel insurance under the Policy by giving Us or Our Administrator written notice within 10 days from the Effective Date. If You do this, We will refund Your premium paid provided You have not filed a claim under the Policy."

    Unfortunately, your request to cancel the policy came outisde of the 10 day free look period so you were unable to receive a full refund of premium. However, AXA Assistance USA provided a pro-rated refund of premium under the following clause, "You have the right to cancel the Policy at any time by giving advance notice to Our Agent or Us (stating when thereafter the cancellation shall be effective). We will refund any unearned premium to You within 10 days of cancellation."

    Please call us at 1-800-487-4722 if you have any questions or concerns.
    Dec 10,2015
The trip included a
tour
AXA Assistance USA Silver
The insurance was fine, but the costs are based upon age (which is the only easy thing you can base it on). So for us, who are in very good health and physical shape for our age (which allows us to do bicycling vacations around the world), the price seems unfairly high. But I realize that you can't do a complete medical evaluation on your customers.
David E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
It's difficult to give a full recommendation for CSA Travel Protection Custom plan when we never filed a claim, but the front end worked well.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Didn't use the insurance but it eased my mind and alleviated all anxiety
Donna C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Although I didn't need to use the CSA Travel Protection Custom plan, I had piece of mind, and each time I called for information, everyone was so helpful and knowledgeable.
Yvette M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Thanks for making us feel better about our travel investment.
ashley l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I bought this policy in case of unforeseen illness or death of an elderly in-law. Luckily, I didn't need to file a claim. All in all, this coverage appears to be the best of the insurance plans for me and my partner. I liked that they contacted me via e-mail just prior to my trip.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I have used InsureMyTrip for years and have always found it very useful and easy to use. I particularly like the way you can compare different companies using the same criteria to find the best price for what you need.
Georgette T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Basic
I was happy that I did not have to use the AIG Travel Guard Basic plan. That is when you find out of good it is! It appears to have covered our needs and I am always happy when I do not need any insurance.
Dennis D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
It did appear to cover items which were of concern to me, and for a lesser price than some other highly touted plans.
Norma B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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