Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,128 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Nationwide Mutual Insurance Essential
I've never had to file a claim for travel insurance before so I was apprehensive but I had picked this plan based on the good reviews. The first time that I called the phone number listed in my policy to open a claim, nobody picked up so I left a voicemail. This policy processes its claims with a company called Coordinated Benefit Plans LLC. Unexpectedly, someone called me back the same day and they were very courteous on the phone. They sent me an email with the information they needed for filing a travel delay claim, but they attached the wrong document. When I replied by email to explain that they didn't attach the claim form, I received no response by email. However, when I called, they were very responsive and apologetic. I emailed my claim form and all backup documentation as instructed but I received no confirmation of receipt or any indication that my claim was being processed. I called after a few days and they confirmed that my claim was being reviewed. About 5 days after I emailed my claim, I receive an email indicating that my claim for trip delay was approved. I received a check in the mail within 2 weeks. I think my claim was straightforward so it was easy to process. It was pretty hassle free.
Angela C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Thankfully we didn't need to file a claim, but the price was reasonable for the protection coverage and peace of mind.
Lauren A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn't need it so it worked perfectly! ;-)
Sonja S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Reasonable price and good coverage. I am happy with the fact that I don't have to buy through the airline.
elias w. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
I had a health issue, for which I was promptly assigned a case manager who provided support in getting the documentation required for the pre-authorisation of a medical procedure I needed and then for submitting a claim. They took almost 2 months in refunding me, but eventually they refunded me in full, so I'm a happy customer.
Laura C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Having travel insurance gave me peace of mind.
Lawrence T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Preferred
We always purchase insurance when we travel. This was the first time we had to file a claim of any type. This was the first time we used RoamRight. My husband required surgery which necessitated the cancellation of our trip. The claim was processed with a minimum amount of paperwork and resolved in an expeditious manner. Our claim was paid promptly. We
were very satisfied.
Ellen S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
I assume I had good coverage. Thankfully I never had to use it.
Terry G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I didn't need to file a claim, so I don't have hands on experience on how well the coverage would take care.
Deborah B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Platinum
Had a number of previous policies for previous trips and never had a claim. Claim in excess of $40,000 was paid promptly after requested information was sent in with no additional questions. The process was surprisingly hassle free. A great company!
Millard G. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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