Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
All went well this trip, although we have filed a claim in the past and never had any problems. We're staying with this company.
Gina M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
It is difficult to rate the plan, as we did not have to make a claim. I can rate the ease of purchasing the plan as it was seamless
Paul M. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
Satisfied
Brenda S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
Obviously the insurance companies are overwhelmed, but there was absolutely no way that I could contact AIG to ask a simple question. I filed the claim online but all of the forms asked for a claim number. Finally I decided to file without a claim number only to discover that the number is assigned only after all of the electronic documents are uploaded. This could have been easily handled by the customer care team, but after two weeks I still have no answer.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
Margaret Ann J. would not
recommend this plan to a friend or relative.
11 of
16 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
no one would answer our calls - I know it is because of the virus - we have unanswered questions
Philip H. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Silver
Although payment was eventually made under the plan, it was very difficult to get information on the status of the claim. This, of course, could be because of the Coronavirus situation, but attempts to call by phone were of no avail. I was on hold for over an hour snd had to finally give up. Emails were also not answered. It was only after I contacted InsureMyTrip and told them of my problem that I received payment.
Myron B. would
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Protect Assist
did not need to use the plan, but comforting to know it was in place. travel now is very iffy and with this virus, a person should not travel with out insurance (medicare and most other healthcare plans do not cover out of country costs, ie: cruises)
William A. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
It was great being able to review all plans in one place. I plan to buy all my trip insurance through insuremytrip.com in the future. The costs were less expensive and the coverage better than what cruise lines offer.
Brian S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Silver
no problems with this trip but always good to have your insurance with me keep in touch
Frank F. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
We received good communication form Insurmeytrip, some reminder emails but nothing pushy or frequent. We had no need to file a claim. We purchase AIG Travel Travel Guard MedEvac Plan for our cruise travel. We usually drive to port and have an inside stateroom. We are not concerned with loosing the cost of the cruise, so we don't pay extra for that coverage. Our main concern is medical expense coverage and Evac coverage. This plan provides peace of mind at a minimal cost.
Sharon F. would
recommend this plan to a friend or relative.
"Thank you for sharing your feedback, and we apologize for the delay in processing your claim. Please be assured we are making every effort to serve all of our customers as quickly as possible while we work through an unprecedented number of calls, inquiries and claims”.