AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
It is difficult to write a review if there is no grounds to file a claim. It was easy to purchase and the price seemed right. I noticed that AXA was mentioned in a publications article about travel insurance - it was a positive mention!
Michael E. would
recommend this plan to a friend or relative.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for the review! Referrals are the absolute best compliment we could receive! Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
I was thankful to not have a reason to file a claim so I cannot address service from that aspect. However, this was a big trip and having AXA Assistance gave me great peace of mind throughout our travels. I plan to use them for all future travel plans starting today as I purchase a policy for our next venture!
Susan R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope to continue to provide you with a worry-free experience with AXA Assistance USA.
Our first time ever to buy travel insurance. Picked AXA after reading reviews on InsureMyTrip. We were unable to travel so we submitted the paperwork AXA required and filed a claim for our trip costing $22,000. About two weeks later, AXA notified us that our claim was approved and mailed us a check. Look no further.
lyle h. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Although I did not need to file a claim, it was comforting to know that I had this insurance in the event I had to cancel my trip. It was the most highly rated and reasonable costing plan of all those investigated.
Barbara P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred.
We look forward to providing travel protection for all of your future endeavors!
I wish Insuremytrip would have a program/incentive for returning customers where discounts are applied for future trips. I understand the importance of insurance should something happen but the cost of a 10K trip is just out of line with exposure.
Nancy S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We understand that it would be very appealing to have an incentive program set up. We wish we could! Unfortunately, insurance laws make discounting insurance illegal, so there is no way for us to put a program like this into action. We apologize that we are unable to offer this feature, but please let us know if you have any questions or need further assistance.