Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.52 out of 5)
based on 724 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Silver
Plan had good coverage, but was too expensive for the risks involved.
Diane V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling InsureMyTrip at 800-487-4722 to receive a quote. Our customer representatives are licensed insurance agents trained to assist customers in finding the most cost effective plan that best suits their needs.

    Travel insurance providers offering comprehensive plans will use a few pieces of information to calculate the cost of a policy: age of the travelers, number of travelers, length of travel and the cost of the trip. In general, you should expect a policy will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.
    Aug 13,2015
The trip included a
AXA Assistance USA Silver
Good coverage for reasonable price. I didn't need to use the policy, but I'll never cruise without it.
Carol Y. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
We had a very difficult personal situation causing us to cancel our trip. The claims and customer service employees were empathetic & helpful and the case was resolved quickly within the time promised.
Michael H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
It was an expensive trip and having the insurance was comforting, especially since I have elderly parents at home.
Louis S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Found out most of the other women had taken out a less expensive plan, covering the same as mine. I thought it was because of my age but, they were the same age or older.
Suzanne F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling us for a quote. We may be able to assist in finding more cost effective plans that would cover your primary concerns. We are available 7 days a week by calling 800-487-4722.
    Jul 07,2015
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We recognize that you have choices when selecting your travel insurance policy and that AXA may not be the lowest cost. We appreciate your business and hope that you will choose AXA again for your travel protection needs.
    Jul 09,2015
The trip included a
AXA Assistance USA Platinum
It always gives me peace of mind to have insurance on an expensive trip.
Helen B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Always use InsureMyTrip for my travel insurance needs. Great company.
Rebecca S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Good customer service, questions answered well. Was nice to have the email reminder prior to departure.
Diana K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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