Travel Insurance Reviews for AXA Assistance USA


AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.52 out of 5)
based on 1304 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Gold
I was thankful to not have a reason to file a claim so I cannot address service from that aspect. However, this was a big trip and having AXA Assistance gave me great peace of mind throughout our travels. I plan to use them for all future travel plans starting today as I purchase a policy for our next venture!
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope to continue to provide you with a worry-free experience with AXA Assistance USA.
    Dec 01,2015
The trip included a
AXA Assistance USA Gold
Our first time ever to buy travel insurance. Picked AXA after reading reviews on InsureMyTrip. We were unable to travel so we submitted the paperwork AXA required and filed a claim for our trip costing $22,000. About two weeks later, AXA notified us that our claim was approved and mailed us a check. Look no further.
lyle h. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Although I did not need to file a claim, it was comforting to know that I had this insurance in the event I had to cancel my trip. It was the most highly rated and reasonable costing plan of all those investigated.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
It was a relief knowing that the insurance was there if I did need to use it.
Bonnie H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.

    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 15,2015
The trip included a
AXA Assistance USA Gold
The peace of mind was well worth the price.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are pleased to have been a part of it.

    Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Sep 29,2015
AXA Assistance USA Silver
Purchase was fast and easy. We rested easy knowing the coverage was there if needed. Will purchase again on future trips.
Marjorie G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred.

    We look forward to providing travel protection for all of your future endeavors!
    Sep 29,2015
The trip included a
AXA Assistance USA Gold
Their claims processing was prompt and professional. Our claim was processed and paid promptly.
Diane G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Price was competitive.
Samuel G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
To be honest, I think it is too expensive for people 70 or over, especially when many people at this age are on fixed incomes. The insurance was more my wife's idea than mine.
Larry S. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Plan had good coverage, but was too expensive for the risks involved.
Diane V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling InsureMyTrip at 800-487-4722 to receive a quote. Our customer representatives are licensed insurance agents trained to assist customers in finding the most cost effective plan that best suits their needs.

    Travel insurance providers offering comprehensive plans will use a few pieces of information to calculate the cost of a policy: age of the travelers, number of travelers, length of travel and the cost of the trip. In general, you should expect a policy will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.
    Aug 13,2015
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