Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
All good except we find the price went up because of our age although we both are in excellent health. To be fair, I expect that most insurers do this.
Michele R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
I have bought this plan many times and have only had to use it once. My claim for that trip was handled promptly and payment received in a short time.
Jack D. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
So glad I bought this coverage. My trip was a fully-supported bicycle ride across the US.
One person had a serious crash and two-day hospital stay. Another had a serious medical issue.
Prior to the start of the trip, another person had to drop out. He lost the entire cost of his trip (around $10,000). This coverage would have given a partial refund to him. It would also have provided medical assistance/transportation costs to the crash victim.
This plan was reasonably priced and provided great coverage. So glad I bought the coverage.
One person had a serious crash and two-day hospital stay. Another had a serious medical issue.
Prior to the start of the trip, another person had to drop out. He lost the entire cost of his trip (around $10,000). This coverage would have given a partial refund to him. It would also have provided medical assistance/transportation costs to the crash victim.
This plan was reasonably priced and provided great coverage. So glad I bought the coverage.
Brian R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Fortunately I did not have to make a claim but I felt confident that I would be covered, should I need it.
Jean H. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
The trip included a
tour
AXA Assistance USA
Gold
It's hard to know if a plan is as good as it looks until a claim needs to be filed, which hasn't happened to us yet. But I have compared prices for the plans with what is essential to me, and the AXA Gold plan is the one we get each time, partly because of the way it defines family members to include in-laws. We have saved money over the plans that are offered through the tour companies, usually.
Janice R. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review and loyalty to the AXA Assistance USA Gold plan! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 24,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
Didn't need the insurance, but it gives me peace of mind.
Bertha M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Happily I did not have any issues, therefore in truth cannot give an opinion of satisfaction. I will say the company was easy to deal with when purchasing.
Michael R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 28,2017
The trip included a
tour
AXA Assistance USA
Silver
Fortunately we did not have to file a claim,but I appreciate the affordability of the policies offered and the ease of comparing the policies.
phyllis a. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 01,2017
The trip included a
tour
AXA Assistance USA
Silver
I thought it was a bit pricey. I found the representatives I dealt with to be knowledgable and friendly. I would prefer that my review not be published.
Heidi S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
I didn't have to use it. That's the best kind of insurance.
Madeline W. would
recommend this plan to a friend or relative.