Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.58 out of 5)
based on 4784 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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CSA Travel Protection Custom Luxe
The plan was exactly what I was looking for in terms of both coverage and cost. The coverage was clearly explained so I felt like I understood what I was getting. I only had one question which I thought of immediately after I paid for the plan and I tried to call customer service. My flight left at night on the 12th but I didn't arrive home until the 13th and I used the departure date on my plan as the end date. My question was, would I be I covered if anything happened on the 13th? So in other words should I have extended my coverage date through the 13th even though I was already en route? When I called and followed the prompts, I got to the place where the recording said someone would be with me and then my call was disconnected. It was late and I was tired so I never called back. Thankfully, I didn't have to use the coverage but there was a hint of doubt that troubled me as to the level of service I might expect.
Violetta A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
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Claims no claim filed
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  • Zac
    Photo
    Thank you for your feedback on the policy. We advise that travelers insure from the day they leave home, through the day they return home. In your case, July 13th would have been the preferred return date. In the future if you need to amend your policy, you can call us at 800-487-4722 or email us at customercare@insuremytrip.com. Our customer service is open Monday-Friday from 7am-Midnight ET and on weekends from 9am-9pm ET.
    Jul 15,2014
The trip included a
CSA Travel Protection Custom
I have used InsureMyTrip before, and have been satisfied with the ease of enrolling. Since I am not always confident on the computer, I have occasionally called your customer service number, which has always been very helpful.
Judy L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Glad I didn't have to use it.
Robert J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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