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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have visited Indonesia rated Global Alert!
4.43 out of 5
12
ratings and reviews
91%
recommended
Sort by
Cruise
Filed claim
Global Alert! Preferred
Excellent value for a basic plan to cover emergencies.
robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I guess you don't really know how well the plan suits your needs until you have a claim but if the plan does all it says it will do then it was a good value.
Charles C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Did not have to use but The customer service was very good about questions.
Eleanor Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
All, good except Ithink I might have overpaid, because there are cheaper options for the same coverage.
Tatyana A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
This was a horror from beginning to end. Almost as they were taking me off the stretcher for pneumonia in Bali, they called and asked if I was cancelling my trip. I said "NO"! They harassed me and my husband almost daily by email and phone and continued not to understand the meaning of the word no until I finally contacted a supervisor.. I had called before I went to the hospital and submitted a claim as soon as I got home, around March 18th. They asked for additional information which was not needed; sent a card on May 3 saying they had received my info which was sent in March; and finally paid on May 10th--two months after a legitimate claim. Also, they didn't pay for items like the taxi home from the hospital (an hour away). Any questions or responses involved an unacceptable hold time. A terrible experience all around! Would never insure with them again.
Toni S. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy, and also for allowing InsureMyTrip to advocate on your behalf. We are sorry to learn of your dissatisfaction with the claims department, but are pleased that your claim has been paid.
    May 27,2016
Global Alert! Preferred
We did not need to use the plan, but felt secure in the event that it was needed. I will use InsureMyTrip again.
Margery B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Since Jim Grace put me in touch with one of his then companies back in 1998 when I first went to China, I have been most satisfied with all the other plans I've used thru your company..and this one was no different. I had selected the Global Alert Preferred Plus plan because of the potential 'imagined' difficulties I might come across while in Indonesia. 'They' never took place, thank goodness, but I did feel that I would be protected ahead of time. It was important to me when first taking it out. I have used different plans over the years when confronted with potential and perceived problems I might face. Your company has been informative to my needs.
Anita V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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