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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have tour rated Global Alert!
4.49 out of 5
948
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
I didn't need the insurance, but it was good I had it, just in case. A flight was cancelled on my return, but the airline comped a room and food vouchers, so no need for a claim. Had the cancellation been due to weather, the insurance would have been handy.
Carole J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Claim and paperwork submitted October 4th, 2017. Final ck written by Trip Mate, Global Alert's underwriters dated January 12, 2018. Postmark on envelope for that check - February 7, 2018! Insure my trip provided an agent, Gail, who was fabulous in contacting Trip Mate ( aka GLobal Alert ) several times on my behalf, always keeping me informed. However, for their claims administrator to send payment in the incorrect currency after reviewing every bit of travel documentation, including receipts, is an indication of poor training, lack of attention to detail and of course prolonged reimbursement. Bottom line: The company made more than my premium be delaying payment of a legitimate claim. They also seem to be very understaffed.
James G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very sorry to hear about your difficulty in dealing with the TripMate (Global Alert) claims process but pleased to hear that TripMate was able to provide closure to your claim.

    Gail is one of our Anytime Advocates who support you with the process if your claim is delayed or unfairly denied. Our caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler because our non-commissioned representatives work to find the best plan for you.

    Please feel free to call Customer Care at InsureMyTrip weekdays from 7:00 AM to midnight and weekends from 9:00 AM to 9:00 PM for assistance in quoting and purchasing a policy or for an Anytime Advocate in the event of a claim issue.
    Feb 26,2018
The trip included a
tour
Global Alert! Preferred
Luckily, I did not need to use the insurance.
Malcolm S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I did not need to file a claim.
Cordelia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Fortunately, I did not have to use the insurance however, I have submitted claims on previous trips over the years. I always use and recommend InsureMyTrip. They are the best!
gregory v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Since no claim was filed, it's difficult to rate the insurance, but it was reassuring to have insurance
Charles P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Submitted claim in October, 2017 and nothing happened. I called in January, 2018 and one of your customer service agents - Heidi investigated and apparently got it moving through your system. To her credit, Heidi called me on February1st to see if I had received my refund. It had just arrived the day before.

Process was way too slow.
Herbert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
So glad we didn’t need to file a report!
Martina B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Hard to rate without using it. Would buy again if my traveling required it.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The best thing is you can view all the plans and pick the one that suits your needs with the best price.
Gerald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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