Travel Insurance Reviews for HCC Medical Insurance Services Atlas International

The HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $1,000,000 medical coverage.

To learn more, see the HCC Medical Insurance Atlas International product page.

Customers rate the HCC Medical Insurance Services Atlas International plan
(4.58 out of 5)
based on 721 ratings and reviews.
96% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
HCC Medical Insurance Services Atlas International
Easy to set up the policy, transparent, and very reasonably priced!
harrison m. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Your website was easy to use. I choose your company because of good reviews.
Jill W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
I searched everywhere for travel insurance that would cover me, but none would because I was already overseas. This was the only place that would cover me, and it was wonderful! I am extremely grateful!
Bethany T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Easy to purchase, and information for filing claims appeared to be straightforward.
Betsy K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
I felt very comfortable on the trip knowing I was almost fully insured, and that I was in great hands.
Maylander M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Fortunately, did not need to submit a claim, but the coverage provided peace of mind, will use HCC again as some companies have restrictions or age limits. It is the elderly that have a bigger need for travel insurance coverage.
Robert A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Next time I go on an international trip, I will recommend the HCC Medical Insurance Services Atlas plan to my traveling companions. I did not file a claim, but several of the people traveling with me got sick and did not have the coverage they needed.
Debra S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
I purchased insurance from HCC Medical Insurance Services several times in the past. This was the first time I filed a claim. I contacted the company right after I had an incident which resulted in a short hospital visit. The representative of the insurance company told me I should fill out the claim documentation and send it in the mail. I sent the expense report from the hospital, together with the form to the claims department address. After waiting for a while, I checked with a representative of the company over "live chat" if everything was okay and he told me he couldn't give me any information since the case was under review.

I had to exchange a few emails and contact customer service a few times to get some information on the claim status, but in the end I received the check via mail. You need to have patience, but all of the medical expenses were paid.
Kristyna Z. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Gives us comfort each year we travel out of the United States.
Robert S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
HCC's customer service representatives were very ignorant regarding the terms of the plan, and the associated clinics and hospitals abroad. They gave me wrong information, and were unsupportive when I was sick while traveling. Claiming was a terrible, long hassle that only got better once InsureMyTrip got involved and helped me out.

The worst part was when they finally reimbursed the claim they sent it as a check to my permanent residence, which is in the United States. So I was traveling, flat broke and unable to access the money I had to spend that I wasn't supposed to have had to spend in the first place. This insurance was a nightmare. InsureMyTrip is amazing and I love their customer service, but using HCC was a truly dissatisfying experience.
Nicole M. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased that you allowed us to advocate on your behalf, and even more pleased that your claim was paid. We are sorry to learn that you were dissatisfied with the initial assistance you received from the insurance company.
    Mar 18,2015
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