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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Mexico and tour rated International Medical Group
4.66 out of 5
65
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
It was quick and easy to get the coverage I needed. Fortunately for me, I did not have to use it but felt more comfortable knowing I had coverage as needed. Policy I chose was reasonably priced and provided all the coverages I needed.
Sara D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
According to them the only thing that's covered is if you drop dead or immediate family member drops dead for trip interruption. My trip was interrupted to unforeseen medical emergency that prolonged my trip for me and had to stay in Mexico to released by doctor. When I call them the guide me they basically said too bad so sad. On a recorded line supposedly. So don't get fooled by what you read that they cover cuz they don't it's a scam . Do your homework before you purchase.
LEONARDO S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    Apr 01,2024
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Felt safe to travel
Miriam L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Had a great time at the resort in Mexico…will return.

We didn’t need to use our trip insurance, so I can’t really evaluate how good the company would have responded to a claim…but of course the best trip is when nothing bad happens!
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Fortunately did not have to use it! It was expensive but worth it!
Karin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Thank Goodness we didn't have to use the plan for a claim
Earl R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We had a great experience from beginning to end. Booking through insuremytrip.com is easy. This is the fifth time that we have used insuremytrip.com. On this trip we insured four adults. One person in our party contracted pneumonia, and was treated on the cruise ship. The treatment was aggressive and effective, but the total cost was about $11,000, which was paid before disembarking the ship. After submitting the claim to the insurance company, it was paid in full within 30 days -- excellent service. We would certainly purchase this insurance in the future as long as the premium remained reasonable.
Eric P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
peace of mind is worth the cost
Alan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
We didn't have to use this plan, but there was less worry about getting sick or injured while we were away.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I paid (a lot) but did not use it! So, I suppose I'm happy!
colin t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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