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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
This was the first time I ever filed a claim under a trip insurance policy. We needed to cancel our trip to the Canadian Rockies because of the wildfires, and the state of emergency in British Columbia. In the long run, it was fine, as our trip was covered fully. But it was a bit off-putting that we could only communicate by email, and the information we received was very basic. The claims form only had a small comment block to explain what happened, with no examples or lists of what to submit. I put together a timeline and a set of 8 tabbed documents. In return, I got a request for additional documents--by blandly worded email--with no way to tell if our first submission was what was required. After each submission, the email said it would be about 10 business days for the next step. They tended to beat that schedule, but the uncertainty was always there. Today, I found out that our claim would be paid in full--we should get it in about 10 business days. So, all is well, but a bit of personal contact and explanation/reassurance about what to submit would have been nice. I have received that on my rare car or home owners' insurance claims.
Edward F. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Haven’t use my insurance but felt well protected.
Always use “Insure my trip” platform for all my travel.
Always use “Insure my trip” platform for all my travel.
Raisa I. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily I did not have to file a claim, although the trip did not go as planned.
However, the tour operator, Quark Expeditions, agreed to refund a pro-rated amount for 3 days of the expedition cost and and pay additional reimbursements for three days at $100 per person per day to cover meals expenses for the extra days we had to spend in Calgary waiting for embarkation.
Here is the letter they provided for anyone wanting to file a claim.
August 24, 2023
Re: Canada’s Remote Arctic aboard Ultramarine – August 19- August 30, 2023 – Trip Interruption
Dear Travel Insurance Provider,
This letter is to inform you of the Trip Interruption to the above voyage due to wildfire activity in Yellowknife which resulted in the cancellation of their charter flight from Calgary to Resolute. Guests remained at the joining hotel Calgary until their return home.
On August 20, 2023 passengers were scheduled to fly on Summit Air charter flights departing Calgary at 9:00AM & 10:00AM and arriving in Resolute Bay at 3:33PM and 5:18PM where they intended to embark Ultramarine. However, on August 18 we were advised by Summit Air flights had been cancelled as their aircraft and crew had been redirected to assist in the wildfire efforts.
With Summit Airlines unable to operate charter flights Resolute was no longer a viable embarkation point, which resulted the embarkation point of Ultramarine changing to Iqaluit. Guests remained in Calgary until August 22. Flights were scheduled with Canada Jet Lines to operate on August 22 departing Calgary at 11:45 AM and arriving in Iqaluit at 6:10PM. Upon arrival in Iqaluit guest embarked upon Ultramarine and continued their expedition.
As per our terms and conditions, no compensation has been provided to travelers for flights outside our program or other expenses incurred due to the interruption.
Should you have any questions regarding this voyage interruption please contact Quark Expeditions via [email protected] with “Canada’s Remote Arctic August 19 departure Trip Interruption”, in the subject line.
Very Sincerely,
The Quark Expeditions Client Experience Team
However, the tour operator, Quark Expeditions, agreed to refund a pro-rated amount for 3 days of the expedition cost and and pay additional reimbursements for three days at $100 per person per day to cover meals expenses for the extra days we had to spend in Calgary waiting for embarkation.
Here is the letter they provided for anyone wanting to file a claim.
August 24, 2023
Re: Canada’s Remote Arctic aboard Ultramarine – August 19- August 30, 2023 – Trip Interruption
Dear Travel Insurance Provider,
This letter is to inform you of the Trip Interruption to the above voyage due to wildfire activity in Yellowknife which resulted in the cancellation of their charter flight from Calgary to Resolute. Guests remained at the joining hotel Calgary until their return home.
On August 20, 2023 passengers were scheduled to fly on Summit Air charter flights departing Calgary at 9:00AM & 10:00AM and arriving in Resolute Bay at 3:33PM and 5:18PM where they intended to embark Ultramarine. However, on August 18 we were advised by Summit Air flights had been cancelled as their aircraft and crew had been redirected to assist in the wildfire efforts.
With Summit Airlines unable to operate charter flights Resolute was no longer a viable embarkation point, which resulted the embarkation point of Ultramarine changing to Iqaluit. Guests remained in Calgary until August 22. Flights were scheduled with Canada Jet Lines to operate on August 22 departing Calgary at 11:45 AM and arriving in Iqaluit at 6:10PM. Upon arrival in Iqaluit guest embarked upon Ultramarine and continued their expedition.
As per our terms and conditions, no compensation has been provided to travelers for flights outside our program or other expenses incurred due to the interruption.
Should you have any questions regarding this voyage interruption please contact Quark Expeditions via [email protected] with “Canada’s Remote Arctic August 19 departure Trip Interruption”, in the subject line.
Very Sincerely,
The Quark Expeditions Client Experience Team
Petra C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
The claim process was lengthy and redundant. Some of the same paperwork was requested several times . Ultimately I was reimbursed for 100% of my loss , but it took months during a time that I was critically ill and didn’t have the strength to deal with the MASSIVE amount of paperwork MULTIPLE times
John H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Always good prices. Always easy to buy.
Christopher Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Outstanding coverage at a fair price. Even though we did not need to use this insurance, we appreciated this company's excellent communication before and after the trip. Having an app on our phone in the event of an unxepected situation offered an extra layer of security.
Deborah S. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
As others have mentioned, everything seemed to go smoothly but I did not need to file a claim.!
Nonetheless I would use this company in the future.
Nonetheless I would use this company in the future.
Gary G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
FIrst time I had to use my travel insurance I had two canceled flights and had to stay overnight. I used this insurance to cover part of my costs. Air Canada refused to cover my entire hotel cost after having to stay overnight. It was easy to submit a claim. Not a long wait and I received an email for additional documentation (just my original boarding passes). Wasn't a long wait after that, I received a check for the amount I requested.
Nancy A. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
tour
HTH Worldwide
Trip Protector Classic
Had to cancel a trip to Canada at the last minute because of illness. My travel companion and I both had separate policies to cover our trip and we filed our claims together. It took about 5 - 6 weeks for our claims to be processed but we were advised in the interim that there would be a delay due to a high number of claims. All of our lost money was refunded in full by check - plus with interest. We were careful to follow instructions and provide all the requested information and nothing was questioned. We were 100% satisfied and would buy this plan again.
JANE O. would
recommend this plan to a friend or relative.